Customer Ratings & Reviews

This membership is a real value. thanks to the salesperson for setting up my account

Geek squad support alone worth the cost of the membership! They set us up perfectly!

I'm excited about this membership and look forward to big savings.

Best Buy has some of the best customer service around. They have helped me with a few recent issues and am truly amazed at how easy and quick they resolved the issues. Its great having a brick and mortar store to check out things rather than to just buy something online.

I think it paid for itself when I made my purchase and extended the amount of time I had to return some things which really helped me out at the time

The associate was informative and very helpful during the purchase of my Tv

My son loves the trucks because the wheels move in different direction he loves the bright colors

Carlos, our installer was perfecto! He was very thorough and allowed us sufficient time to ask any questions we had about our new TV! He is a professional and knows his business. Thank you.

Unfortunately, I haven't taken full advantage of the membership benefits so I can't give a good review. The only thing I've done was to return an item and it was a worry free experience. Ultimately, this means that I likely won't renew the membership.

I typically don't sign up for memberships like this, but I'm very happy I did. It made a return so much easier for me, and it's comforting to know I will receive the best price possible on items I purchase.

Membership has paid itself off, I've been able to access member only discounts on items I already purchase or am looking to purchase soon. I also get $5 off coupons from time to time and you just can't beat most deals! Definitely glad I decided to upgrade memberships.

Best part of membership is free shipping on almost everything

[Employee of bestbuy] 10/10 would recommend, helps with making purchases easier

I ended up with a defective laptop and didn’t have much time to return it. Thankfully, this membership gave me a hassle-free return window of 60 days instead of just 15 for non-members, making the process quick and easy.

This membership is great when you want to make large purchases as it gives you $200 off!

Not much to say. Does save some money. Get eaxtra points you can apply to other purchases.

At the store I made clear I was doing a one-time only purchase because I was visiting USA and was not going to be able to communicate by phone. I bought membership to obtain cashback for discounts, but I can't ask for those now because my options are checks or giftcards (none are usable outside US). I eas told the money was going to go to the card provided when the purchase was made. The only way I can complain is by calling a US number, which I can't because I don't have a US number myself. I feel like the membership was a waste of money.

It has its benefits, especially if you buy large appliances free shipping can’t beat that. Also I like the fact you get an additional 30 days to return something.

It's a great value if you shop at Best Buy a lot. The exclusive discounts mean that it pays for itself after one or two purchases.

It's a good program if you make regular purchases.