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Customer reviews

Rating 4.2 out of 5 stars with 40388 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 40,384 reviews
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I love the money we save by having it and the delivery / installation staff is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    credit card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes i love the membership yes i love the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squads help if I have a question, always pleasant. Your stock availability is excellent as well. Will continue to shop at Lowes. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out great from me. It gave me options to my purchase. I felt more comfortable adding this along with my buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hasn’t helped me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer fan stopped working 2 months after purchasing. Couldn’t get anyone at Best Buy to talk on the phone to answer if it was a HP or Best Buy warranty issue. Gave up after 3 days and sent it to HP and got it back about a month later. Not worth it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Catherine! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good for loyal members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop at Best Buy for most of your tech needs its perfect for the peace of mind Knowing that the warranty is covered for 2 months* give or take But If you shop anyother place no.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great price for what you get. The unlimited geek squad is priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding this membership has given us multiple savings. It was well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks for encouraging me to sign up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Membership enabled me to save money on a Desktop Computer about 3 months ago. Also I was able to make a supplemental purchase, a video camera, to mount on my monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership has been helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues for returns. I can find store staff when I need some help. Wide selection of products and open box purchases available with full warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store lots of good offers nice People quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I do love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It was worth it. the Best purchased i have made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it worth it? For me, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me hundreds of dollars in a short period of time. The promos and deals come up quick but I know about them. It’s a good investment if you’re into IT stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is truly too soon to make a determination.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is truly too soon to make a determination.. I just got this membership and yes it saved me x dollars when purchasing a new laptop.. but I have not yet accessed any other of the benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it if you love electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gives you piece of mind and an incredible value. Best Buy has been extraordinary in their customer service, delivery, price match and returns. Happy I added this and auto renew is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Getting started was super easy! Looking forward to years of fine experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nice employee who recommended me to this it was more easier than the credit card I had so I would recommend this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor follow up assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an LG C4 65” TV and soundbar. I needed some advice a few days after the purchase so I went to the store to ask some questions. The rep that sold me the merchandise wasn’t there so I asked another associate about the settings. He told me that he couldn’t help me because the tv wasn’t in front of him. I asked if there was somebody else that could help me. He said he was the most experienced associate there. He asked me if I YouTubed it for help. I told him yes and that I had been through all the settings. He actually said, “then I don’t know what to tell you. Bring it back for another soundbar.” What a great representative for your company. He was useless and arrogant. I guess he was too experienced to help me. He’s also the same guy that I interrupted a conversation I was having with the original associate when I initially made the purchase. He butted right in without even an excuse me. He’s very rude. My original sales person was great. This clown I spoke to later was awful.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, TandG! We appreciate your review, although it's concerning to hear you had a poor experience with us recently. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Value is greater than initial investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great boon and adds a lot of value to our shopping experience at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy price adjustments within timeframe post sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership makes it easy to get your money back on items which go on sale subsequent to purchasing.

    I would recommend this to a friend