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Customer reviews

Rating 4.2 out of 5 stars with 40384 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 40,384 reviews
  • Rated 3 out of 5 stars

    Not sure if it's money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what the membership did for me - I was hoping to get the same value of the yearly subscription vs earning the status with purchase points. I can honestly say I spent more at Best Buy when I accumulated points thru purchases and trying to get the Plus status than with the yearly subscription. Most membership deals are the same deals you can quickly find online- I'll stick around for a little while longer to see if deals get better but preferred the old point system vs current pay to play subscription

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new HP Computer has been installed for about 3 weeks, and working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Rewards and Available Services for My Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Membership rewards and pricing and a great advantage. Always nice the have access to unlimited Geek-Squad Services and availability. Year protection opportunities and convenient rate are always welcomed…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership for best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, I’ve had it for a while, handy when making a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the benefits this membership has. Good deals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Few perks but not worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there were definitely a few nice perks to having a membership. Overall I did not think it was enough to renew

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Started our membership this year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. The additional return policy helps when making big purchases. It just gives you peace of mind when making buying decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the Best Product ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product, took it home. It worked with no trouble. I'm satisfied. I just may go back and buy another one of theses products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New best buy member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this is a membership worth the cost of having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful i use this app all tje time will be shopping soon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership P

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the membership this past year as much as I have in the past. It gives great discounts and pre-sale alerts and benefits. Great for business and if you are a techy and like to keep abreast of the new items in the market.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, JoyJoy! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We appreciate the great feedback and encourage you to continue using the membership so that you can take advantage of all the great benefits. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support of any kind, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great value, and I get more rewards. So if you shop a lot at Best Buy, this is probably a good membership to be a part of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just relocated in the last six months and having the "one stop" option on so many different needs was a huge plus. Delivery and install went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discounts on items I want and need! Glad to be a BestBuy member!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washing Machine Adventure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I bought a membership at the same time I ordered an open box LG washing machine for my daughter. It was installed on a Thursday, but when it was first used, it sprayed water all over. A Best Buy tech came out on Saturday and said that it was not repairable. After lengthy negotiations by telephone from Europe with several Best Buy representatives about whether a "used" machine of the type I bought could be replaced on warrenty, I agreed to pay an additional $85 to have it replaced. I was not wholly satisfied with this outcome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me hundreds this past year and I love how much time it gives me to review before a return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with fit of my earbuds pro. Because I had membership, very easy return with full refund to my Best Buy card. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed all new appliances, and made the rounds to get the best price, and info. Best Buy had what I needed, and the salesman was very knowledgeable and pleasant. I completed my purchase, and the appliances were installed shortly after. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership!!! I was grateful that Nick told me about it and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that staff are so friendly and you can pick stuff up at the store.

    I would recommend this to a friend