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Customer reviews

Rating 4.2 out of 5 stars with 38979 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 38,970 reviews
  • Rated 5 out of 5 stars

    Great deal for great deals later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! It was essentially free because the item I purchased had a discount for the price of this plan if you purchased it. Why not? The holidays are coming and I need a Nintendo Switch, and this plan gets me the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and informative on what product to purchase and on their specifications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but lets be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if android was included in service repairs not just iphone but other than that nice knowing theres a team you can speak to regarding products and information on other coverage perks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A real value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved $40 my first purchase on Xbox one games. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it in every way I recommend it for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership for tech people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is definitely the way to go if you’re going to buy a high priced item and then need subsequent smaller accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership and the benefits that come with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wish the membership was useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to see any real value. I wouldn't call them perks, just paying for what would come standard as in not a 14 day period return policy with an unbelievable stipulations. What's more is the pricing is never "good" or a deal as this is far surpassed in payments elsewhere, especially the warranties. By the time is all said and done, you're hundreds to thousands of dollars more with difficulty of returning or replacement and this is with everything from computers to stereos, tvs. Stuff that has plagued Best Buy for decades before Amazon and the IoT. It was more you don't know and they play on people's ignorance. Other issues, they make you feel like you're getting a great deal and that they are somewhat of a specialty store carrying anything, but they don't and simple things too. I wish it was worth it, I have to use it. Just re-upped last year, certain is was going to be worth it... I've been shopping at Best Buy since the mod 90s. 29 years.. and it's more dismal than ever and they know this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Plan!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy plus offers the best bang for your buck with exclusive prices and secret access to sales and products! With Best Buy plus you also get free two day shipping and an extra 60 days on returning any products that you have second thoughts on! If you are someone who enjoys technology, but isn’t great with it, I recommend the Best Buy Total plan. But for text savvy people, I recommend Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Express time delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having chance to order an products and receiving in the same day, its another feeling to feel ON

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Best Buy Membership and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Best Buy membership. Expert service provided each time I needed assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love BEST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was professional, kind, and friendly. When asked questions about the range, he knew the information needed. He was patient at the checkout as I needed to unlock my credit in order to apply for the Best Buy credit card!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    indifferent....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than longer return period, not seeing much benefits intriguing enough...

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your feedback on your My Best Buy Plus membership! Your membership comes with fantastic advantages, such as free 2-day shipping, member-only prices on a huge selection, exclusive sales and product access, and yes, an extended 60-day return window on most items. For more details or help with your membership, call (888) BEST-BUY or visit https://www.bestbuy.com/memberships. We hope you enjoy the enhanced shopping experience! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Membership ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership is so nice being in College. There are so many things that are useful and being able to receive offer weekly and deals is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership for a good price, and I like that. I have unlimited geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got it even though we haven't needed to use it yet, it's a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best offers, best deals and supper staff members. I have purchased few items and I don’t have any complains about any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership. I get access to sales, products and 20% off repairs if needed. Plus I get Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this except for my initial purchase. Not certain if I will be using in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My “Best” place To Shop and “Buy”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to electronics Best Buy is actually the Best , I’ve been dealing with Best Buy for years , and now appliances purchased a refrigerator for garage n it’s a great Buy , no puns in tended , And the service is way above most places , kind n friendly like ! One of my favorite Zplacrs to see What’s New !

    I would recommend this to a friend