Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40362 reviews
(40,362 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
VEwing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I enjoyed excellent customer service, the salesperson at Tinley Park was knowledgeable, patient and friendly, I ended up spending over $2000 for an LG TV with Geek installation. I purchased it on a Friday at 4 pm and on Saturday by 10 am the following day, it was fully mounted and installed. Very smooth work by the Geek squad.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership was not useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership seemed to be a good idea in the beginning. However, I did not receive any value out of the membership.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Loved to shop!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent costumer service. Super friendly,and helpful.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Membership fine but call center is not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I'd might give this a 5 star rating if it ONLY applied to our experience in the store. They have been great, however, the BestBuy Rewards call center has been awful! They have continuously given me misinformation !! Which ended up costing us a $100 loss and way too many hours of my time on the phone!! Because of this I'll have a hard time recommending to family and friends.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Darlene! We appreciate you sharing this review, although are saddened to hear you have not received the best support regarding your rewards. We would be happy to help. To begin, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Rated 4 out of 5 stars
Good for major items.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is good when we buy a major item. However for everyday I have not found it to be of real value.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
It’s ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big miss on not providing early access to more sales or product releases. The member sales aren’t standard; they start randomly throughout the week and end just as randomly. This means you have to catch it on sale rather than checking weekly.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Mkg808! Being a My Best Buy Plus™ member includes access to thousands of exclusive deals that can be found https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Membership also includes free subscriptions which can be found https://www.bestbuy.com/site/promo/member-subscriptions.There are also settings within the Best Buy app that will allow you to choose your shopping preferences and how often you want to receive deal notifications. For more information on the perks of being a member, we encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is regarding your My Best Buy review.
Rated 4 out of 5 stars
Better Promotions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just need more items on sale I wish Best Buy sold unlocked iPhones with the ability to go any carrier with your phone
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I'm a fan of this membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used my Best Buy Plus card for 2 large purchases. I saved much more money than I spent on the yearly membership fee! Plus, I get occasional coupons for cash off of future purchases, and I regularly receive bonus offers. It's a great deal!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We keep coming back for more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are back to buy a gaming computer because of the great service we got from our salesman when we bought our GoPro a few weeks ago!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best deal ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is one of the best in the US, the best thing i like about the membership is the return policy. Keep it up best buy you guys are really the best.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I really love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership comes with a lot of benefits I would highly recommend it
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it for frequent shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you shop a lot with bestbuy its worth it. You'll practically get your money back with all the savings and certificates.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value. Love the purchase protections. Also the heads up on deals when they come available.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great discounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership,. Since I can have great discounts of what I need
I would recommend this to a friendRated 5 out of 5 stars
Have not been there in a while . It was a good .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer developed and your sales person helped me to get another computer to take its place. The salesman was very good and provided me with a very replacement.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has great value. I would highly recommend.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our members ship and it comes in handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership help me out a lot it help me out in savings
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great help & Savings!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cole was very helpful in finding the correct item we needed. We saved a lot of money by using our great membership!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love Our Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great value membership. Worth the price. Definitely will renew every year.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came in very handy for longer return deadlines,& shopping deal notofications
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
