4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 40,362 reviews
  • Rated 5 out of 5 stars

    VEwing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I enjoyed excellent customer service, the salesperson at Tinley Park was knowledgeable, patient and friendly, I ended up spending over $2000 for an LG TV with Geek installation. I purchased it on a Friday at 4 pm and on Saturday by 10 am the following day, it was fully mounted and installed. Very smooth work by the Geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership was not useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership seemed to be a good idea in the beginning. However, I did not receive any value out of the membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved to shop!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent costumer service. Super friendly,and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership fine but call center is not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I'd might give this a 5 star rating if it ONLY applied to our experience in the store. They have been great, however, the BestBuy Rewards call center has been awful! They have continuously given me misinformation !! Which ended up costing us a $100 loss and way too many hours of my time on the phone!! Because of this I'll have a hard time recommending to family and friends.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Darlene! We appreciate you sharing this review, although are saddened to hear you have not received the best support regarding your rewards. We would be happy to help. To begin, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good for major items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is good when we buy a major item. However for everyday I have not found it to be of real value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big miss on not providing early access to more sales or product releases. The member sales aren’t standard; they start randomly throughout the week and end just as randomly. This means you have to catch it on sale rather than checking weekly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better Promotions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need more items on sale I wish Best Buy sold unlocked iPhones with the ability to go any carrier with your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a fan of this membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my Best Buy Plus card for 2 large purchases. I saved much more money than I spent on the yearly membership fee! Plus, I get occasional coupons for cash off of future purchases, and I regularly receive bonus offers. It's a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We keep coming back for more!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are back to buy a gaming computer because of the great service we got from our salesman when we bought our GoPro a few weeks ago!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best deal ever.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is one of the best in the US, the best thing i like about the membership is the return policy. Keep it up best buy you guys are really the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership comes with a lot of benefits I would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for frequent shoppers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop a lot with bestbuy its worth it. You'll practically get your money back with all the savings and certificates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. Love the purchase protections. Also the heads up on deals when they come available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great discounts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership,. Since I can have great discounts of what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not been there in a while . It was a good .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer developed and your sales person helped me to get another computer to take its place. The salesman was very good and provided me with a very replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great value. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our members ship and it comes in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership help me out a lot it help me out in savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help & Savings!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole was very helpful in finding the correct item we needed. We saved a lot of money by using our great membership!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Our Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value membership. Worth the price. Definitely will renew every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in very handy for longer return deadlines,& shopping deal notofications

    I would recommend this to a friend