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Customer reviews

Rating 4.2 out of 5 stars with 38981 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 38,981 reviews
  • Rated 5 out of 5 stars

    The benefits make it worth while on the first use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did it for the discounts and warranty. Definitely recommend to people that frequent photo, gaming, and computer parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the service of the agent Kenisha. Very pleasant, helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-store and delivery personnel were very helpful,courteous,and speedy. I have reccomend best buy to others and will gladly do so in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and install, performs well, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing membership for gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership paid back it self really quick. Really amazing for gifts too for the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jury is out on this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a gift card to Best Buy I received from my health insurance company. So far I've not used any benefits. I see now that I really need the more expensive one to get true benefits.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has its Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Membership experience. I recently purchased a laptop that started to have issues 1 month into owning it. I was able to exchange the laptop for a comparable (but overall better due to Membership savings at the time of exchange) and am much happier now. If I had not had the Membership, the original laptop would be sitting at Geek Squad for analysis and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus Membership has provided great benefits. I plan to renew it annually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With extra discounts and perks the Best Buy Plus membership is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Great protection plan. Support from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership alerts me on deals and has made shopping easier. Free next-day delivery really puts you at ease, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and helpful for finding discount and cash back. Can access it through the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People should optain membership to get lots of good deals. it's worth it, go get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my membership, i feel like a valued customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year in a row to have this membership and it has saved me more of than the cost each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best bargain of my life. Doing it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitch is very helpful and nice overall i’ll love to go back

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Money Grab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting forced to purchase it for Beat Buy to price match a product. I dont live in the US so i felt it was a money grab strategy instead of a membership that would actually benefit me in the long term

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus membership isn't required for a Price Match. We do have an extended Price Match period as this goes with the Return and Exchange Promise window that is 60-days with the membership. Please reach out to chat with us regarding your concerns to any of our social media profiles Having concerns with the support you were looking for and didn't receive can be difficult. Please reach out to us on any of our social media profiles for support with your technical concern. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and the representative had good knowledge and demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a Ring camera. Was unable to connect myself. Due to my age. The Geek Squad came out and got it done right. Love the camera and Best Buy

    I would recommend this to a friend