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Customer reviews

Rating 4.2 out of 5 stars with 40270 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 40,270 reviews
  • Rated 3 out of 5 stars

    ok idea to get membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dissapointed that I though I applied the switch deal when I bought my switch 2 to realize it doesnt include console and i had to have them scan a barcode to use it. still waiting for some great deals otherwise

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Nice benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra deals are nice but probably the best part is the extended return time period. Gives me to truly evaluate the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is the best bang for your Buck. It was way better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got it I did use it I had no problems the staff was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New perk For the Household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays for itself and I like getting the extra discount or perks that come with that. I also enjoy the fact of being able to plan purchases for special occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great benefits, I love getting in the lines earlier than everyone else to buy an item. I thought it was a waste of money but when it was only 50$ a year I decided to try it out and it’s the best experience I have had. Plus it gives you discounts on items and gives you free shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A plus membership is 100% pworth it for those who frequently shop for premium-valued technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like so much the membership and the discounts..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the attention you provide to customers..we are so happy to have a membership wirh best buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep you on track with your needs at home. Love memberships

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand and sign up for!! I recommend for all customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself wirh its perks a few times over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself wirh its perks a few times over. ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received $50 off the purchase of an item for signing up which covered the cost of my membership. It was a no-brainer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Benefits Lost Immediately After Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers great deals, but there's no option to disable auto-renewal. When I canceled mine, I immediately lost all benefits—even though I still had 1.5 months remaining. I didn’t receive a prorated refund, and the perks were cut off right away. I contacted customer service, but they told me there was nothing they could do. With most memberships, you can continue using the benefits until the end of your current term after canceling, since you've already paid for it. Unfortunately, that wasn’t the case here.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus membership benefits are available while the membership is active. Early cancellation of the membership can provide a prorated refund depending on the time remaining for the membership at the time. I can understand that Auto-Renewal can be an inconvenience with this membership and you can certainly cancel up to the day it is intended to Auto-Renew to take advantage of your membership deals. Please reach out to us for any further concerns or questions on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love this membership, cant go without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace if mind if having the membership because im always shopping here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My card I didn’t know I could use it so many different stores and places. The rewards are really good if I know I would have applied for it long time ago. Thanks to my other half it was him who suggested that I get the card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the membership with the purchase of the ps5. We haven't had to use any of the membership perks yet but we are relieved to know that our big purchase is covered if anything goes wrong. The person who signed us up was very easy going and knowledgeable when answering our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i have this and im so happy and every reasonable on price great store i would go any where else but here thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I purchased this upgrade from the lower tier membership. I have yet to talk advantage of the benefits.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the benefits available for the My Best Buy Plus membership can be difficult. We would be glad to support you if you would like to reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) . You can also check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extended take back on merchandising

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gimmick which dimishers reg. customer experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 60 day return window is helpful however the other "perks seem to be just basic customer care that should not be behind a paywall. Perks like the help received by geak squad, price match during the return window etc. there are no real perks like free or reduced shipping or a member point / reward system. Also the membership feels like it lacks (even though it's over priced for nothing) as it is over shadowed by the total membership. Will likely not renew this membership

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech