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Customer reviews

Rating 4.2 out of 5 stars with 40256 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 40,256 reviews
  • Rated 2 out of 5 stars

    I can't get logged in!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried to change my password but have been unsuccessful thus far and remain unable to log-in which makes reviewing my membership difficult to say the least.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Ninetteg. Thank you for letting us know about your password troubles. Being able to access your online account is pretty important when it comes to checking your membership benefits and deals. We'd be happy to assist you with your password reset, please reach out to us on social media. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Thank you Chris for suggesting this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad my salesperson suggested this. Not long after I purchased a GPS was I able to stop in to Best Buy during Black Friday sales was I able to get a huge reimbursement. I was a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Purchase Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wi-Fi router broke down and actually, I did need a faster one for my upgraded ISP. The sales team walked me through the process so I would get one compatible with my provider. Purchase and installation was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone helps dude that got my membership was chill and helpful in explaining everything bought a tv for that reason, great prices always surprised me when I go to check out and has more discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership alerts me on deals and has made shopping easier. Free next-day delivery really puts you at ease, too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price matching option Unfortunately, my laptop model hasn't gone on sale in order for me to take advantage of the price matching offer. Murphy's law will probably apply and tge laptop will go on sale after tge price matching period ends.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Trenduser! I can fully understand wanting to maximize savings through our Price Match Guarantee. The benefits available to you with your My Best Buy Plus™ membership also include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My best buy plus benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan saved me in many ways i advise you to purchase it you will not regret it will benefit you a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've used my Membership more than I thought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my membership even more than I thought. I had a printer go out, I moved and needed a fridge plus a Nighthawk router, not to mention exterior cameras and all that other stuff you need when you move. I'm pretty sure I will be using it for Christmas as well. The savings alone has paid for my membership! Not a bad deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a new refrigerator. It came right on time and the men who delivered it were fantastic. Took out our old one and installed the new one quickly and professionally. Great job and great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great! It’s nice to know we have security when we purchase an item. No hoops to jump through.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really see any perks for having the membership. It was better when they had rewards just for buying stuff and not having to pay a yearly subscription. We didn’t utilize it and we don’t need it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Not bad but….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad but the membership could use a bit more benefits. If they brought back the old gaming discount they did few years ago, so many people would buy into the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ve saved a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used the membership for big stuff, like a fridge, to smaller stuff and we’ve saved a lot so far. It was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv reveiw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think I got a good deal on the tv I purchased. Love the features. Had it mounted on the wall and it’s very nice. Aaron and Alicia did a wonderful job of mounting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not get any special discounts like free shipping or extra discount due to the membership. Let's see.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi,user727419! Thanks for being a My Best Buy Plus™ member. We can understand wanting to be clear regarding your benefits. With My Best Buy Plus™, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. You can visit https://www.bestbuy.com/memberships for information. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please connect with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. When reaching out, be sure to mention that it is in response to your My Best Buy Review. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Waste of money at this point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been credited any money for my previous purchases.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership & use it without hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've buy whatever I need, all with peace of mind because of my Best Buy Plus membership! Best investment EVER!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service had little problem with the rite item being ordered but i called store talked to Natalie got it straitened out had to wait xtra day to pickup no problem washer works great thanks again BestBUYwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is such a plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited greek squad help, having a peace of mind that all my purchases will have Protection plans! Awesome to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great for me. I enjoy the perks of the membership, especially when you get a better deal on things.

    I would recommend this to a friend