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Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 573 Showing 11,441-11,460 of 40,257 reviews
  • Rated 4 out of 5 stars

    Fridge Repair issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep rescheduling my appointments, so inconvenient .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the TV I wanted and at an even better price thanks to the helpfulness of the associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is nice TO HAVE IN EMERGENCY I DID NOT NEED IT I WILL CHECK IF IT IS WORTH IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service staff was very knowledgeable and courteous. They ended up saving me a trip to the store, which was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this membership. It has been very beneficial to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Having a great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is good. The computer is working great, still have to learn the set up as it is different than windows 7. Geek Squad person was great and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that I opted for the membership. Lots of great benefits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought membership to get discount on Office 365 renewal but not sure what other benefits it provides. Likely to cancel membership before annual renewal time.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Neal! We really appreciate you taking the time to share your thoughts on your My Best Buy Plus membership. It's totally understandable that everyone has different needs when it comes to memberships, and we're truly excited about the great value My Best Buy Plus provides. We'd be delighted to chat with you about how it can specifically benefit you. All the details are online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285, or you can simply call us at (888) BEST-BUY or (888) 237-8289 anytime! Thank you! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in to buy appliances and was told there is an 18 months no interest card and so I applied. I don't need it but who's going to turn down free money. I had a FICO over 800 and solid financials so buy the stuff and it comes to $5600 and I only get approved to $5000. Not sure why that is the case but I don't know how they run there business so blame me for being ignorant. A few weeks ago by and before I am due to pay or before I even get a card in the mail to start my account I get a notice from credit watch that I have exceeded a credit limit on a card and get almost a 100 point hit on my FICO. I see it was my Best Buy card and called to make a payment over the phone to get it under the limit. I still have a massive hit on my FICO and I was in the middle of buying real estate so now have a huge headache trying to transact that I still haven't been able to resolve 2 weeks later. The minute I use their free money for 18 months is complete I'll close the account and am done with Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia was okay i didnt use it like id thought it was decent but not for me

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for reaching out to us. We have provided a link to the benefits that your My Best Buy Plus Membership has to offer below, given that we would love for you to take advantage of all the perks!

      https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180&ref=212&loc=20644145195&utm_source=google&utm_medium=cpc&utm_campaign=20644145195&gclsrc=aw.ds&gad_source=1&gad_campaignid=20644145195&gbraid=0AAAAAD-ORIgd6tkdNOFxJYnAId7m38cX-&gclid=Cj0KCQiA6Y7KBhCkARIsAOxhqtPFNtbo_kq_hoexuTSqdf9EF1AHN6VZ-4NDFY8RYWV2rbD2oGB1IrYaAshXEALw_wcB BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Price adjustment not done automatically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was mislead by the sales associate about getting price adjustment automatically if the item I purchased went on sale. It turns out I have to notify Best Buy to get the difference.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a price match. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love it and can’t find a better one anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best membership deal that I have ever come across and when I tell friends and family about this they find it hard to believe as I continue to explain it to them in detail I recommend it to every Best Buy customer, as I myself have sent many clients !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the benefits/ perks for the membership (extended return window and free 2-day shipping). Exclusive pricing and events have not been appealing so far. Customer service still hasn't resolved a billing issue (going on for 2 months). Besides the one issue, a good program.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, n3dh3ad2K! We thank you for your feedback regarding the My Best Buy Plus™ membership. I'm disappointed to hear that you haven't found any of our exclusive pricing and events appealing thus far. For more details on the additional perks of your membership, please visit https://www.bestbuy.com/memberships. We would also love the opportunity to assist you with the billing issue you mentioned. Our team is ready to help on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve saved so much money with this plus membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't Found it usefull yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Havent found a deal worth the $50 it costs yet.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for sharing this review. In addition to member-exclusive deals, your membership includes access to exclusive events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information or support, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review, and our support teams would be happy to help out. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love having this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year in a row to have this membership and it has saved me more of than the cost each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you shop here a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for discounts that non-members don’t get. I usually get one bigger ticket item a year that makes it worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to see all of the deals and perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome! I originally signed up just to get a deal on my Zfold 6, but I started to realize the benefits when I downloaded the Best Buy app and saw all of the deals you can get! Worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Name already says it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it and its benefits are countless...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy says it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and helpful Staff to find the answers to my questions so I could make an informed purchase.

    I would recommend this to a friend