Customer Ratings & Reviews

I love Best Buy! The team did great in explaining what I was signing up for. Huge savings and big benefits! I definitely plan on shopping at Best Buy for as long as you guys are in business!

Great value and piece of mind !Gives you extra time to think about your purchase and an extra protection plan.A very reasonably price for what you recieve value out of it !I highly recommend it

Great value especially since I spend a decent amout of money at Best Buy. I have saved some money and always getingo on new sales.

Store location is great but customer service is poor shirt staff is a problem have to wait very long before i could get any help with pricing one employee told me he is off the clock and geting ready to go anothe employee told me he is trying to find some one that is available this was not good.

Going to use my refund 60 day thing the sales rep told me about

As advertised. Good deals and perks will continue to subscribe.

The member discounts are great. One discount on an item could pay for the membership! Another awesome benefit is your price match period is extended to 60 days.

Getting immediate discounts on the day of subscription was great

Very convenient and worth the money. Able to return anything for any reason! No questions asked.

Very Happy . With service and employees. Nice to be treated like a valuable customer

Have a membership here at Best Buy is a plus I love the perks and everything that comes with it. We most definitely recommend somebody.

Membership has good value, like the automatic 2 year extended warranty on everything you buy, at no cost.

This was a great investment, I think everyone would be happy with the money I have saved so far and its only 2 weeks of saving.

I think the Protection on the Phone is Working and I have Not Drop it yet Thank you For Signing me up.

This membership has already paid for itself. I enjoy the extra benefits that come with it as well. I highly recommend getting Total if you're a geek like me.

Customers who want faster service, better deals, and more flexibility—especially if you're making frequent purchases for your ventures.

This has already saved me a couple times and really glad I got this extra perk

I signed up when buying a laptop for my son for college a year ago. Unfortunately I haven't had a need to use my membership.

The extended return policy is great. Exchanges are also very quick, and the staff is usually easily approached or they are offering to help before even being asked. They seem to know the policies available to members and encourage the use of benefits.

I didn't want to buy this but after cancelling it on the customer side pad the BestBuy employee told me I had to get it in order to advance. Wife jist wanted what we came for and wanted to go. Between the poor customer service and the forced membership I just wanted to leave. Won't be back, will buy elsewhere.