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Customer reviews

Rating 4.2 out of 5 stars with 40355 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 624 Showing 12,461-12,480 of 40,355 reviews
  • Rated 5 out of 5 stars

    Use the membership on every purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind! I was sold when I found out I have extra time if I need to return an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 50.00 for the member ship and have already saved 135.00!! What else can you say!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google nest hub

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great device so far! Im glad I chose this over the Amazon echo. Its been really easy to use and a lot of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership , I’m very happy to have it….i recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable sales associate. Answered all our questions and even suggested other valuable options. Delivery people were very nice and cordial. Could not have been a more pleasurable experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Forced but free membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy this but after cancelling it on the customer side pad the BestBuy employee told me I had to get it in order to advance. Wife jist wanted what we came for and wanted to go. Between the poor customer service and the forced membership I just wanted to leave. Won't be back, will buy elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, MarcJ. Thanks for taking the time to share this with us. We understand feeling forced into joining our My Best Buy Plus™ membership, wouldn't be a welcome feeling. Our stores should not be requiring customers to join, unless you are trying to take advantage of one of the exclusive benefits we offer https://www.bestbuy.com/memberships. That said, we'd like to learn more about your experience. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I am starting to use it..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent..! I recommend it. Best lower prices and satisfaction guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dexter, is a true professional and make sure that we understood everything he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredible to be a member of this store. Everything I've bought there is of the best quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice member benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is helpful to get membership benefits of pricing, tech support and protection Plans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure what the membership is for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not understand what it is for. I am not sure if I will use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership work good save money on stuff to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership very good and save lots of money with my membership and get good deal what’s on sale and get best deal on all kind of different stuff that I need and use that don’t break my pocket on buying things that I need and help me out to save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited geek support is amazing and definitely makes the price of the membership seem not too pricey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provide members with perks like discounts, priority service, and peace of mind through protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership fantasy products awesome awaiting for benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys best membership services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership offers exceptional value with top-notch customer service and Geek Squad support. Whether it's tech advice or troubleshooting, their team is consistently reliable and helpful, making the membership worth every penny for tech enthusiasts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It makes you save what it cost on some products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is alright, gave a good discount and have it for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is a great store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an awesome experience shopping at Best Buy. We purchased a new Samsung smart TV and a carpet shampooer. Our salesman (wish I could remember his name) was great! The Geek Squad, who came to our home to set up our TV were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deals and great offers. Love to be part of a great supporting family at best buy. I recommend the best buy plus membership to everyone I know all the time. Best Buy is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good! They do price match up to 2 months of your purchase

    I would recommend this to a friend