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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40423 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 40,423 reviews
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get a notification about good deals and the return window is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service anytime and always been easy on questions asked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was great and got me the best price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Busy things separate in case you need to price mat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ii had a price match issue and what I didn't like was having to go drive to the store for the price adjustment if made in store. Another thing that they don't tell you upon signing up, is that you can only do one price match at a time. So for example if you got a price match on a TV, and you bought other stuff and realizing went on the sale later, it won't allow you to price match it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership put money back in my pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found significant value in this membership. Best Buy continuously beat their competitors prices. Customer service is excellent along with the many membership features and benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love membership use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is amazing . A lot of great discounts. Don’t miss out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Good Stuff...even if its a few dollars off, it helps!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thank you for suggesting i become a member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not really used this membership yet, but i am anticipating buying a laptop soon, so i plan to use this all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership and it saved me a great deal of money on products that I bought...You can also log in to Best Buy and see what products are going to be on sale with the membership... I recommend this and other memberships that Best buy has to offer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tital

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no time for this so this is itty ty ty ty ty ty ry ty ty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what are the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really see the value. Barely any benefits if I’m honest.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    we very love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very utility for me when i buy something on bestby

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not auto renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize that was a automatic renewal. And when I tried to cancel over the phone, I got nowhere! I finally did it via email. Hopefully. Not a good experience.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    ROG Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is the next challenger in line when it comes to portable PC gaming. This new handheld brings with it a beautiful 1080p screen and a 120Hz refresh rate, alongside an AMD Ryzen Z1 Extreme Zen 4 APU, and a price point that’s set to perk up the ears of anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable. You can save a lot if you buy frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arielis 4 Management!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service upgrade available at the store. Big thanks to Arielis for helping us upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waiting to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance to use any benefits at this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good that offers 3 months of return policy of a purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice feature/convenience. However nothing about the program stands out and blows me away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership saved me lots of money and now I have free rewards!

    I would recommend this to a friend