Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40428 reviews
(40,428 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Sometimes great, other times underwhelming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is getting better but there is not a lot of incentive at the moment. Also think the rewards needing to be activated are anti-consumer. I had a really negative experience recently with a reward not getting paid out even though i increased my spend to hit the merits
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
More than pays for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit cynical about the membership but signed up anyway ... but I was proven wrong haha. Through the membership I was instantly able to access discounts and and got paid back cash when a product I bought went on sale at a cheaper price after I bought it. Very good value.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Terrific Retailer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality products at attractive prices. Shop the specials.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership has been a blessing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I as desperately in need of a washer and dryer and had no funds. I was told that I could qualify for credit and everything was quick. Very grateful.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Membership requires hard work to get price match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the membership because I was told that I could get a price match within 60 days of purchase. The sales guy gave me his business card. 20 days later my items went on sale. I tried to call the local store via the number on the business card, but it always routes you to the corporate customer service. After being on hold for 20 minutes and waiting for “manager approval” they said that they approved my $100 price match and it would go through in 10 business days. After 12 business days nothing had been credited to my card. I called back and went through another session of corporate customer service where I was on hold for a long time and they finally promised it was going through this time within another 10 business days. Another 12 days goes by and no credit. Finally I went into the store and the manager helped me. He looked up my account in the system and said that no such price match had ever been initiated for me. He did the price match right there for me in the store. TL;DR; the corporate customer service appears to give the runaround when you find a good price match. Don’t waste your time with them. If I didn’t bother to follow through in person they would have made that $100. Only a determined person will get the price match.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has great value as long as you use it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Own the membership and smile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend all electric devices lovers to get the membership it worthy and help you get access to great deals
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I loved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good, we are getting 60 days return policy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
The membership is definitely a good option.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you shop here often, the membership is definitely a good option.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
membership worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. I didnt know I needed it until i used the services that went along with this membership. I will get it again just for the comfort knowing I am covered past what the warranty offers.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had all the answers to my questions, helped me with all my appliances choices.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Awesome deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome deal to have to be worry free. Samsung Electronics has been a great brand with top reality.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Save Money with Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus Membership has saved us money in different areas. A very good program
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Thankful for BB Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely grateful for this membership. I had purchased a laptop that I didn't end up liking - the membership made it easy to exchange!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.saved me $460! great deal! i would do it again!!!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This membership actually pays for itself and more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$49 for the year….in return I have 3 months to test/return my purchase…if my purchases drop in price within 3 months , they’ll refund the difference! Personalized shopping and protections…if you shop here , why haven’t you gotten the Plus Membership?!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great to have; it allows you to have benefits others don't have!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good customer experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate was very helpful and friendly. The printer ink was well stocked.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
TV Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv would buy another just like it if i need another tv
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership. Worth the money Easy to use………….
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
