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Customer reviews

Rating 4.2 out of 5 stars with 40428 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 40,428 reviews
  • Rated 3 out of 5 stars

    Sometimes great, other times underwhelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is getting better but there is not a lot of incentive at the moment. Also think the rewards needing to be activated are anti-consumer. I had a really negative experience recently with a reward not getting paid out even though i increased my spend to hit the merits

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    More than pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit cynical about the membership but signed up anyway ... but I was proven wrong haha. Through the membership I was instantly able to access discounts and and got paid back cash when a product I bought went on sale at a cheaper price after I bought it. Very good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrific Retailer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality products at attractive prices. Shop the specials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has been a blessing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I as desperately in need of a washer and dryer and had no funds. I was told that I could qualify for credit and everything was quick. Very grateful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Membership requires hard work to get price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership because I was told that I could get a price match within 60 days of purchase. The sales guy gave me his business card. 20 days later my items went on sale. I tried to call the local store via the number on the business card, but it always routes you to the corporate customer service. After being on hold for 20 minutes and waiting for “manager approval” they said that they approved my $100 price match and it would go through in 10 business days. After 12 business days nothing had been credited to my card. I called back and went through another session of corporate customer service where I was on hold for a long time and they finally promised it was going through this time within another 10 business days. Another 12 days goes by and no credit. Finally I went into the store and the manager helped me. He looked up my account in the system and said that no such price match had ever been initiated for me. He did the price match right there for me in the store. TL;DR; the corporate customer service appears to give the runaround when you find a good price match. Don’t waste your time with them. If I didn’t bother to follow through in person they would have made that $100. Only a determined person will get the price match.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great value as long as you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Own the membership and smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend all electric devices lovers to get the membership it worthy and help you get access to great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, we are getting 60 days return policy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The membership is definitely a good option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop here often, the membership is definitely a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I didnt know I needed it until i used the services that went along with this membership. I will get it again just for the comfort knowing I am covered past what the warranty offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had all the answers to my questions, helped me with all my appliances choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal to have to be worry free. Samsung Electronics has been a great brand with top reality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money with Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus Membership has saved us money in different areas. A very good program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thankful for BB Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely grateful for this membership. I had purchased a laptop that I didn't end up liking - the membership made it easy to exchange!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved me $460! great deal! i would do it again!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership actually pays for itself and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $49 for the year….in return I have 3 months to test/return my purchase…if my purchases drop in price within 3 months , they’ll refund the difference! Personalized shopping and protections…if you shop here , why haven’t you gotten the Plus Membership?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great to have; it allows you to have benefits others don't have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very helpful and friendly. The printer ink was well stocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv would buy another just like it if i need another tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership. Worth the money Easy to use………….

    I would recommend this to a friend