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Customer reviews

Rating 4.2 out of 5 stars with 40543 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 40,551 reviews
  • Rated 5 out of 5 stars

    We love our membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was well worth the money spent. We love the benefits and the geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memebership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of great value. One of my favorite things is the savings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reduced perks without warning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this membership started there were many advertised perks that DID NOT state they were only available for a limited time. Removing the offers for buy two get one free switch games, discounts for collectibles, and discounts for game service cards greatly reduces the value of this membership for me. Now I am paying $50 for a program that includes mostly perks that were free just a few years ago.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Scam averted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership ìs an excellent option to purchase. My problem wìth a scammer was tsken care of immediately. Good job team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a lot of stuff from Bestbuy this membership really makes sense. The special pricing, deals and 2nd day shipping make it worthwhile. I also like the early access to the special deals so you can get the hard to get items before they are sold out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase and delivery of appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're satisfied with our new purchase. The appliances delivery with right on time, even ahead of time. The people who delivered the items were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deals, and the offer to return extended window is really goood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership is a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vale if you are going to be making large purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve had a great experience with my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a great experience with my membership. I have purchased three laptops since getting my membership and each time I saved money because of it. I also love the offers and saving that are sent to me. Thank you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A second chance given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products is nice easy to use price was great, the great part was giving my a credit card to sop because I didn’t think I would get which makes me a loyal customer for life when giving me a chance to become a member

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always great! Never had issues exchanging product with the discount! And always good when i didnt use i an item i purchased before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. I am going to return to this location soon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I can use this to pre-order Pokemon cards. Which would have been great to get after work. Only to find that you can’t do this with Pokémon cards

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, RRab! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membersip is a great value! We use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shopping experience! Becoming a member can help me save more money and have a better service experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am enjoying the application, the benefit I have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the application, the benefit I have to watch my favorite show and listen to my music, I love it, I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers many money saving deals and bonus points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value unlimited geek squad I plan on using and if I need some help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined "My Best Buy Plus" membership hoping to garner a good deal on any of my purchases (i.e. 77" tv - wall mount, iPad, media) and was disappointed because I was unable to get any discounts off the standard retail prices.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Sharon! While there are discounts on select products for members, there are other benefits you can take advantage of as a My Best Buy Plus™ member. Your membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best appliance variety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best prices and discounts on appliances and TV, knowledgeable and helpful staff

    I would recommend this to a friend