Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40594 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 806 Showing 16,101-16,120 of 40,594 reviews
  • Rated 5 out of 5 stars

    New Laptop & Printer Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership saved me money when purchasing a new laptop and printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience buying there. The staff were very helpful in assisting us throughout.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I dont really notice a difference

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres no major difference from what i can tell by having this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy this was recommended to me, I have used it twice now,, well worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The membership is awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great, the employees are wondering and I would do it all over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership lover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I get a huge percentage off! Not to mention the support help I get I’m just blow away by the fact I save rather then lose $$ if your looking for ways to save then buy the membership i guarantee you’ll not regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Benefits

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus membership is totally worth to buy. I was able to access exclusive prices, and I was able to save the membership price back already. I would recommend everyone to buy it as it would also give you early access to deals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, but i dont live in america. I want to cancel my membership.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you sharing this with us here. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy plus and that sweet 2 day shipping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price point of 50 bucks per year, for 2 day shipping and additional savings; I bought it. Only thing missing are the old b-day coupon but can't have everything. Almost forgot the longer return window is a plus too. Try it out is less than 5 bucks a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used mine many times and am always impressed. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m new customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for trade my old device and fair prices I like it I’m coming back next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company that backs up their products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchase at Best Buy we know we have a solid company backing up their products and we appreciate the helpful and knowledgeable sales staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very useful service to have. Very satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy Plus!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth the cost! You get exclusive savings every day on all types of products. Sometimes they offer more for a trade-in value which is super useful if you are wanting to upgrade your device!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not incredibly enticing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally has some good deals but it was automatically renewed a year after buying a TV. I wish they had more hot ticket items or gave some type of priority to buy products that are in high demand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing online experience, in store slightly diffe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible online customer service! In store had a bit of difficulty with returning, and exchanging for other items. In total spent about an hour and a half. Multiple mangers involved, overrides, and confusion. These things happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always very helpful. Annapolis location is convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unwanted billing Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Singing up for Best Buy Plus was a mistake for me. I was bill for renewal many time resulting credit card issues and wasted time on my part. I drove into the local store and was told they could do nothing to stop the unwanted billing. I was advised to go on line to stop the false billing. I am receiving phishing scams in by email account that appears to be from Best Buy Geek Squad.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    good if you shop a lot or for a big item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for getting the discount I needed to set my son up for college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member is a good idea. It gives value, less prices and total satisfaction as a customer.

    I would recommend this to a friend