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Customer reviews

Rating 4.2 out of 5 stars with 37537 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 37,537 reviews
  • Rated 5 out of 5 stars

    AKAMAI CONSUMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good & Smart having My BEST BUY PLUS Membership! Membership Deals & Offers Greatly Helps My Family’s very tight Budget!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership prices are amazing it notified me about my past purchases on how the price dropped since then, and I saved a lot of money with the price match option. Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who new this was available. A great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite the value- enabled us to have free delivery and haul away the old fridge. Looking forward to our next appliance purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im able to buy merchandise with my card and it helps me get points to be able to get other things and not pay or get a discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been a member for a short time and only used my membership 3 times so far, but it has saved me money so far and seems incredibly useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! We purchased AirPods 3 weeks before Black Friday and then they went on sale. With the membership they matched the difference in price without having to return the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I appreciate all of the employees at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is helpful and important to have. Happy I purchased it. I have been able to make returns past the 15 day usual return time frame which was important to me as I can forget things things at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had good help from the staff in finding the printer that we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this membership yearly and it’s excellent if you are a returning customer. I pay month anywhere for $3-7 a month yearly. I would recommend this subscription to anyone. You qualify for discounts and even $5-50 off your purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, very fast, good laptop xxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is Great, great offers best warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting this membership it has saved me money! The prices are better and the benefits are even better such as the protection plans on items bought!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the membership and I look forward to seeing how it works!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what benefits I am getting out of this membership other than emails about sales.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong Pen Sold w/ IPad Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a computer, an iPad and an iPad Pen. The pen you sold me is not compatible with the iPad you sold me on the exact same day! So, now I have to search for the receipt in the bowels of my email so my daughter can borrow a friend’s car and VERY inconveniently return the pen to a store in the next town over from where she lives.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus is definitely a plus specially if you purchase something in two or three months later, you see that the price went down they will definitely price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience at BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a desktop at this store and I have to say that the service was excellent. I totally recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Indifferent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this membership was a good deal after doing a little research on the site after I purchased it by seeing the discounts the membership applied to certain items. I tried ordering a Lego set that was discounted and was going to apply a $25 membership reward to it as well. When I went to check out, it then told me that the Lego set was not available for delivery and wasn’t available for pickup in my area. So why advertise it on the website and then make me go through checkout. This isn’t the first time that I’ve been disappointed in Best Buy. They told me two years ago that they were going to be sending me a $180 gift card for the two separate damaged freezers they delivered to me, the first of which the door was so damaged that they had to take it back and deliver me a different one two months later, which also had slight damage. Thought I’d give Best Buy another chance by purchasing this membership only to realize it will possibly only work some of the time. The employee who sold me the membership was great and very knowledgeable about the products that he had sold me during my membership purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE my membership!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value.You get the Geek Squad support member price locked in if they don't have the item.You still get it at the price because of the membership until they get the item in for you.The protection plan is second to.None and the service is wonderful.

    I would recommend this to a friend