Customer Ratings & Reviews

Teamwork, good service thank you for everything good job

I'm not sure why I need this membership. 2 day shipping? I have Amazon prime that ships one day most of the time or even same-day. Special deals? same deals that happen at every other retailer. 60 day returns? Meh. I signed up for the original Total membership. That was worth it because of the free installation and delivery and the warranties. Now they got rid of the delivery and install benefits. What's the point of paying all that money? Being first in line for phone tech support? lol I wish Best Buy would do something and stick with it. It seems like every few months they make changes that keep pushing me away. They did away with rewards, unless you use their credit card. Really? They created a membership that I saw some benefit and got rid of it a year later. Now, they no longer are carrying physical copies of movies. Unless something changes....AGAIN, I'm not renewing.

Awesome membership saves you so much money on products and good for warranty and get deals faster and fast shipping

All good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I went to buy a soundbar the customer service was very kind and helpful by helping me picking the right soundbar

Staff are very accommodating. They answers all question patiently and attentively.

A lot of save money product. Update often and send to you fast.

Most of the specials for the members are not items we want to purchase. I have not found many benefits to justify the annual expense.

My Best Buy membership was very useful on my last 4 purchases as I saved some money. All my purchases added up to a hefty savings.

The employee was very helpful courteous and he knew what he was doing. Very knowledgeable. Couldn't ask for a better experience.

Love this membership it gets me great deals on the things I need to buy for the ones I love for Christmas. I couldn’t be happier with my decision to purchase. Shout out to my sales person at Best Buy for suggesting it.

I have obtain more value($) in products with the special price for members than what I have paid for the annual membership! Extended exchange days also has been helpful.

I like the customer service. Bought an item online and box came empty and I went in store and my issue was resolved without hassle

I became a My Best Buy Plus member in January 2024 & I have saved a lot of money so far. The price of this membership is definitely worth it because the benefits you receive are FANTASTIC!!!

Comes with some great perks! I love that AppleCare is included with my Apple purchases

Never use it once. Have no idea how it works, what value it has, or if I would take it out again. I think there may have been a discount offered at the time. I would not pay money for this service.

The store manager was a pro! Everybody was more than helpful

Great purchase! Lots of savings! Really loving the experience I'm getting.

The membership is pretty good but I can only shop here around tax time cus I won't be able to much on a regular day but I try to take advantage of it as much as I can cus it's worth it.

Was able to save a good chunk of change on a TV when this membership was originally purchased