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Customer reviews

Rating 4.2 out of 5 stars with 40723 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 881 Showing 17,601-17,620 of 40,723 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership with a array off rewards and promos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get lots of good deals and lots of perks when it comes to items. If you're looking to upgrade your tech, just get this membership, it will save you alot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have peace of mind with the plus membership :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a good buy. The first time I used it pretty much payed for itself. I would definitely recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get a would get a true benefit out of this membership but truth is don’t kno what I was waiting for to buy it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it ! But it didn’t work! Now I have no refrigerator! For awhile now I’ve been waiting to get repaired, or return it , and start finding another one!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, DAVIDI! Having The Geek Squad look into your issues, is supposed to make these types of situations simple. Let's review this for you. Our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The membership saved me money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my sister a MacBook with this membership. When it stop working right geeksquad was able to help us fix it which saved us tons of money over paying a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when I made my purchase and love the aspects of my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good card to have when you are building your credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is perfect and reasonable place to buy anything they offer membership you can buy more reasonable than others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership and we always use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best decisions I have ever made. Savings and prices are amazing with membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Extended return policy, and extra perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has great perks. Monthly discounted items to cigar from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent store buy my PC and it is excellent good price good attention.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefit of free shipping. Plus, some good deals for Plus memberships.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sucks as a whole I received a preorder steel case ps5 game and it showed up in the mail damaged smashed case . Not only did it show up smashed customer service was terrible!!!!!!! Couldn’t even get them to refund or replace the game , i spent over 2 hours on the phone and was promised the world. Needless to say as a whole bestbuy really needs to be reconstructed from the ground up!!!!!!!!! Soooo disappointed

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Rhett! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and
      mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    It works for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind and easy! The membership takes the worry out of getting the things we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numerous advantages of being a member. But the best of them are the discounts on the items. Without a doubt a unique experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with some very surprising exclusives! I was reluctant to join but glad I’m an insider now! Glad I made the move to become a member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added discount is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of all the benefits but it did get me an additional discount

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, Kirk! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech