Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40728 reviews
(40,728 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent store buy my PC and it is excellent good price good attention.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has great perks. Monthly discounted items to cigar from.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Best Buy is horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sucks as a whole I received a preorder steel case ps5 game and it showed up in the mail damaged smashed case . Not only did it show up smashed customer service was terrible!!!!!!! Couldn’t even get them to refund or replace the game , i spent over 2 hours on the phone and was promised the world. Needless to say as a whole bestbuy really needs to be reconstructed from the ground up!!!!!!!!! Soooo disappointed
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Rhett! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and
mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 4 out of 5 stars
Added discount is a plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure of all the benefits but it did get me an additional discount
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Kirk! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Unique experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Numerous advantages of being a member. But the best of them are the discounts on the items. Without a doubt a unique experience
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Member Move
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with some very surprising exclusives! I was reluctant to join but glad I’m an insider now! Glad I made the move to become a member
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Purchased New Washer & Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logged on to pay my bill. Purchased a New washer and dryer and the service and installation went off without a hitch. Thank you
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Quick Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I arrived to pick up my order, no customers were waiting to be served. I was in and out the store in about 1 minute. Even with verifying that I was who I said I was, the process was quick!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Give me more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues regarding supplies purchased in store and online
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good way to save money glad i purchased it buy all my electronics from bestbuy never had any issues with service luv geek squad
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of what I like in any store is the customer services and Best Buy has a great one, besides the items are qualities items'
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best store around nj.they have everything we need and the people are always willing to help us and they have good prices
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Very Impressed with the service they provide
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech did everything he said he was going to do very quickly , found problem and resolved it , less than 2 hours had my pc back
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Customer Service Sold Me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate Jacque that I dealt with was SUPER helpful as well as knowledgeable on products and services. She made my shopping experience great and I was very pleased with my purchases. I would work with her again!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
O
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you denied me from getting a card when i still paid it off
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has few perks, if you do not shop here all the time it is not worth it. Members only sales are not that special either
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for your feedback on your My BEst Buy Plus membership! We're confident you'll find great value in your membership, with benefits like free 2-day shipping, special member pricing, exclusive access to events and products, and a longer 60-day return window on most items. If you have any questions or need support with your membership, please contact us at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.Thank you!
Rated 5 out of 5 stars
Bestbuy family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey guys, I’ve been a member for some years now and I can honestly say bestbuy has great customer service & always help me with all that I need. I have no complaints join our family and experience it you will love it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. I am very happy with th service. Only thing was I wanted not to renew it and it cancelled the service early
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Enjoying my new membership ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value and will come in handy for next 12 months, especially for new orders and exchanges and free freight..
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Its decent...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its definitely nothing compared to their former Gamers Club but its a start to getting discounts going again.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
