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Customer reviews

Rating 4.2 out of 5 stars with 40728 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 882 Showing 17,621-17,640 of 40,730 reviews
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent store buy my PC and it is excellent good price good attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has great perks. Monthly discounted items to cigar from.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sucks as a whole I received a preorder steel case ps5 game and it showed up in the mail damaged smashed case . Not only did it show up smashed customer service was terrible!!!!!!! Couldn’t even get them to refund or replace the game , i spent over 2 hours on the phone and was promised the world. Needless to say as a whole bestbuy really needs to be reconstructed from the ground up!!!!!!!!! Soooo disappointed

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Rhett! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and
      mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Added discount is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of all the benefits but it did get me an additional discount

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, Kirk! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Unique experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numerous advantages of being a member. But the best of them are the discounts on the items. Without a doubt a unique experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with some very surprising exclusives! I was reluctant to join but glad I’m an insider now! Glad I made the move to become a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased New Washer & Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logged on to pay my bill. Purchased a New washer and dryer and the service and installation went off without a hitch. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I arrived to pick up my order, no customers were waiting to be served. I was in and out the store in about 1 minute. Even with verifying that I was who I said I was, the process was quick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Give me more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues regarding supplies purchased in store and online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good way to save money glad i purchased it buy all my electronics from bestbuy never had any issues with service luv geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of what I like in any store is the customer services and Best Buy has a great one, besides the items are qualities items'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best store around nj.they have everything we need and the people are always willing to help us and they have good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed with the service they provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did everything he said he was going to do very quickly , found problem and resolved it , less than 2 hours had my pc back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Sold Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate Jacque that I dealt with was SUPER helpful as well as knowledgeable on products and services. She made my shopping experience great and I was very pleased with my purchases. I would work with her again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you denied me from getting a card when i still paid it off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has few perks, if you do not shop here all the time it is not worth it. Members only sales are not that special either

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for your feedback on your My BEst Buy Plus membership! We're confident you'll find great value in your membership, with benefits like free 2-day shipping, special member pricing, exclusive access to events and products, and a longer 60-day return window on most items. If you have any questions or need support with your membership, please contact us at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Bestbuy family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey guys, I’ve been a member for some years now and I can honestly say bestbuy has great customer service & always help me with all that I need. I have no complaints join our family and experience it you will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I am very happy with th service. Only thing was I wanted not to renew it and it cancelled the service early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new membership ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and will come in handy for next 12 months, especially for new orders and exchanges and free freight..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its decent...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely nothing compared to their former Gamers Club but its a start to getting discounts going again.

    I would recommend this to a friend