Customer Ratings & Reviews

I don’t usually write reviews, but the My Best Buy Plus™ membership genuinely impressed me. From the exclusive member pricing to the free 2-day shipping, it’s saved me money and time more times than I can count. What really stood out was the extended return window—having peace of mind when making big purchases like my 4K OLED monitor is a huge win. Plus, I love the early access to deals. I grabbed tech gifts for the holidays before they sold out, and the savings paid for the membership itself. The checkout experience in-store and online also feels faster and more premium as a member.

I was a hard sell on a membership but after my vacuum and tv went on the fritz, geeksquad was so helpful and kind in getting them back in working order. I've only been a member a few months and been saved from having to buy all new appliances just on repairs

I recently purchased a Samsung 58-inch TV from this store, and my experience was fantastic from start to finish. The staff was incredibly helpful, guiding me to the perfect TV for my needs. They were knowledgeable about the features, answered all my questions, and made the process smooth and enjoyable. The TV itself is amazing—stunning 4K picture quality, vibrant colors, and seamless smart features. It fits perfectly in my living room, and the setup was quick and hassle-free thanks to the clear instructions provided. I couldn’t be happier with my new TV and the excellent service I received. If you're looking for great products and top-notch customer care, this is the place to go!

Good to be a member and get membership deals and packages.

Has already paid for itself in the savings it has created with some special incentives. Best decision I made after I decided to get some larger appliances.

Decent for the price Color not as rich as more expensive models However great as basic tv

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about the customer service at Best Buy and their Geek Squad team! From the moment I walked in, I was greeted warmly and quickly assisted with finding exactly what I needed. The staff was knowledgeable, patient, and took the time to answer all my questions. The Geek Squad went above and beyond to help me troubleshoot and repair my devices. They explained the process clearly, kept me updated on the status, and had everything running perfectly in no time. Their professionalism and expertise are unmatched! This level of care and attention is rare these days, and I’ll definitely be returning for future purchases and tech support. Highly recommend!

The membership is a real value. 100 percent customer service and 100 percent satisfaction.

People who buy a ton of electronic will love this due the many great features it has like the member only deals.

This membership saved me money in the first purchase!

I upgraded from my OS-10 iMac to this current OS-15 IMac; what an improvement !! Best Buy had the best price and the customer helper was excellent in helping me with his tech expertise for this purchase !! Very please in all aspects with my Best Buy purchase .......

Membership is real value, specially with the deals and the return policy.

The membership came in handy when I needed it for some items that I purchased some electrictronics. I've always been the one who did not think that memberships were necessary but best buy changed my mind.Thank you best buy

The membership is useful overall. Longer time for price match and return in case something happens. Honestly even if Total membership is expensive, pole should consider the plus membership.

So far it has worked for me especially the price protection.

I have been pleasantly surprised by this membership experience so far. I get access to helpful personnel and treated as a valued customer! Thank you, Best Buy. P.S. Not to be included in online post...I bought a LG 4C 55" which I'm very happy with. Though, was was so dissapointed that it did not get marked down unlike the 65"+ versions that got drastic markdowns, close to what I paid. Feels like did not get the value I should have.

This membership either feels like the greatest deal in history, or no deal at all. There never seems to be an in-between. Occasionally the perfect deal will pop-up and I'll have huge savings, but most of the time I forget about it entirely.

I bought this membership to get a discount on router I was purchasing. I am not sure yet how valuable the membership will be and if I will renew it.

This membership is good value. Member prices will pay back for this almost instantaneously - with one or few purchases. The perks that come automatically with this are great value too.

Best Buy Review I recently visited Best Buy to upgrade my home entertainment system, and I was thoroughly impressed by the experience. The store was well-organized, making it easy to find what I needed. The staff was knowledgeable and eager to help, providing great recommendations based on my budget and preferences. I ended up purchasing a 4K smart TV and a soundbar. The selection was vast, with options for every price range. The employees were able to demonstrate the products and answer all my questions, which made the decision process much easier. Recommendation I highly recommend Best Buy for anyone looking to purchase electronics. Their wide selection, competitive prices, and excellent customer service create a seamless shopping experience. Whether you’re upgrading your home theater or just browsing for gadgets, Best Buy is a great choice.