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Customer reviews

Rating 4.2 out of 5 stars with 37543 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 37,543 reviews
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members did a very good job touching on everything I needed to know before going in and didn’t make me feel pressured to subscribing as well. I’m happy to say that I’m glad that I did. It has been a huge help getting things delivered here quickly since I’m constantly busy with work. Getting discounts and good cash back has been awesome as well. Definitely would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership Pros/Cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its perks. It's beneficial to receive deals before regular customers. However, I would like to receive deals two weeks in advance, rather than a few days. I enjoy the return extension for returning items. I wish it were 90 days to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Best Buy Plus membership and it’s really worth it. Fast delivery, extra discounts, and extended return period make shopping much easier. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good, but I actually upgraded the plan to the next level so I could get extended warranties

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but should accumulate points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, but I hope that it could accumulate points to get some stuff for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it, for over 10 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this membership over 10 years. And I own only a phone and computer but it covers so much more and it is still worth it to me. I mostly love calling best buy with my laptop issue and they fix it right in my own home while i sip my coffee. They link onto your computer and I cannot guess how many times I have used this resource. Friendly , Knowledgeable Geeks are all I have ever experienced. I know that sounds sappy , but it is true. 100% true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you shop at BB regularly. It helps with returns and purchase perks. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nyamka

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast service thank you so much all you guys

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I use the membership occasionally as I need things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is well worth the investment and saves time when looking for help, the Geek Squad and the product sales are welcomed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost plus +++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it!! The member specials pay for the membership alone!! The other benefits are all additions!! I love to save money, therefore I Could not be more happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership, love the rewards and extended returns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but could have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good overall. How I have been given detailed information about the how rewards work and I think the workers and people work at the best buy dose not know much. It would be nice if people who work there knows all or they direct all the customer to the person who knows.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Use it all the time

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000% worth it, has saved me in many situations from losing money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think my family will really benefit from this membership. The associate who signed us up told me I would be alerted if any of the items I have purchased went on sale especially during Black Friday and I would be refunded the difference . Some of the items did go on sale but I wasn’t alerted and also I would not be able to go in to Best Buy to claim the difference as it is 3 hours away . There were other “ great “ things this guy sold us about the membership but not true. My whole experience at the Spokane valley Best Buy was really awful.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than a month, this membership had already saved us almost $570 when our purchases went on sale after our purchase. Getting the price adjustment was simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the discounts, I'm thinking about upgrading to the next teir

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my membership for a while but I honestly haven’t received lots of benefits. But it have great deals sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this to purchase all or most of the Christmas gifts and birthday gifts it makes it really easy and I don’t have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gave me an additional discount on my new refrigerator! It alsoo ok allows price adjustments when u find an item u bought went on sale shortly after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP desktop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this computer. It does anything i may need and a lot of things I did not even know existed. The best part of on this deal was the service. The sales rep. was off the charts “helpful”. He was great in making things understandable for a retired pain in the neck!

    I would recommend this to a friend