Customer Ratings & Reviews

works great. No issues so far, gets the job down smoothly.

I am not sure if this membership is worth it. So far I have had the option of returning an item beyond the 2 week deadline of a purchase. I did use this option recently. I was able to determine that the item was not suited for my needs. This was a plus but not sure if it was worth the membership. I did have a small discount on another purchase.

I like how I got savings for my purchase but the big one was misleading to me because I bought the TV and was told I could delay delivery until I moved. The kicker was I would not receive the rebate until delivery. See the problem was interest to my card would have been over26%! I was not stupid. I paid full price and avoided the interest. Then used the rebate to buy a PS 5 Pro. Then more rebate and got a control handheld. More rebate and also used credits to buy games. So thank you Best Buy! I win!

I had a great experience with everyone involved in my purchase.

It is nice to have to save with essentials and I would recommend it is a gold gem

I enjoy the ability to receive special offers exclusive to members. Fast delivery too.

This membership is a real value. Member prices are great great customer service great quality products. Never had a problem with anything I bought from there. They also have protection plans on about anything you buy from there which is great. Definitely recommend Best Buy and also have credit card pay off loans!

The membership is great if you are purchasing items on sale with member exclusive pricing. It has the potential to pay for itself if you do a lot of shopping at Best Buy. I basically got the membership for free because an item I was buying had a discount almost equal to the membership price. Sadly I have not had many perks beyond that. We will see how this holiday season goes with it. I really wish there were more perks besides what is already included.

As a loyal member, I have consistently experienced exceptional benefits that have greatly enhanced my shopping and technology ownership experience. Dedicated technical support has been invaluable. Whether it’s troubleshooting an issue or getting advice on the best product for my needs, the expertise and availability of your support team have made a significant difference. The special member-only pricing and exclusive deals have provided considerable savings on my purchases. This feature makes being a member truly worthwhile and encourages me to shop more frequently at Best Buy. Member Events and Early Access**: Invitations to exclusive events and early access to sales have made me feel valued and appreciated as a member. It’s always exciting to be among the first to see and purchase new products. I believe these features and services set Best Buy apart from other retailers, making the membership an exceptional value. My experiences have consistently been positive, and I am thoroughly impressed with the commitment to customer satisfaction and innovation.

I am building a new computer and this immediately paid for itself with the discounts I got on a few of the components. Now I have a year membership with all the benefits for essentially free.

I believe if you draw the person like to buy stuff on Best Buy this is the way to go

Love the piece of mind for returns or exchanges even after 30+ days though I will say the actual benefits page for the membership is hidden which they need to change. Took me a while before I could even locate it but overall I’d recommend it just for how easily you can price match and such with it.

I love the the return policy 60 days to return is so worth it

I recently made my first purchase and I already got $100 back from my first purchase, can’t complain

This membership is definitely worth the price! Buy now!

Best Buy Plus has been surprisingly helpful. The free 2-day shipping and longer return window make shopping way less stressful, especially when I’m unsure about a big tech purchase. I’ve caught a few decent member-only deals too. The only downside? It auto-renews and if you cancel, your benefits stop immediately. Still, if you shop at Best Buy more than once or twice a year, it’s worth having. If not, you’re probably fine without it.

Very nice experience. Fast and efficient. Thank you

It has already paid for itself by price matching things I’ve already purchased, plus the member pricing on things is awesome. I don’t know why it took me so long to get it.

Pretty decent. I like the two month return policy.

I buy at Best Buy because it’s easy and reliable. They usually have what I need in stock, prices are good (and they’ll price-match), and same-day pickup saves me time. If something goes wrong, returns are simple and Geek Squad can help—so I don’t stress.