Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38677 reviews
(38,677 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is definitely worth it. I've saved money with member pricing and extra perks making shopping easier and stress-free. it's nice knowing I'm getting good deals and support when I need it. I use it more than expected and would recommend It to anyone who shops at Best Buy often.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Customer Service at its worse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy price matched the dryer. The customer service online was terrible. The delivery guys dumped the dryer off and didn’t connect it Dumped it in the middle of my hallway blocking my bedroom and bathroom. They said I’d have to get a private contractor even though that was part of buying the membership. So not a good experience.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Not having access to your bedroom or bathroom is not how any delivery experience should go. Please reach out for support on any of our Social Media Profile for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Satisfied with my new iWatch and Best Buy Plus mem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young salesman was familiar with iWatches and fully answered all my questions about several versions of the watch. He asked if I was familiar with the Best Buy Plus membership. There is no Best Buy where I live in Fairbanks, Alaska. He took extra time to share the benefits of membership. He clearly said if the price should drop in the future 2-3 months that I would receive a refund coupon of up to $400 from my purchase and so it sounded good to me and I purchased the top of line Apple iWatch and the membership plan.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The benefits of the plan are definitely worth it. I am so glad I had this plan when I broke my laptop. If I wouldn't have had the 60 day return policy, I would have been out of luck. I would highly recommend looking at all of the benefits of the plan. You will be so happy you did it when you need it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it if you shop here often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to try the membership and it actually paid off pretty quickly. Got access to better deals and faster service on a couple of purchases. If you shop at Best Buy more than a few times a year, it defiantly makes sense!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Annual membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a very cost effective package, that has came in handy for my tech savvy family. They drop, bump and just sometimes abuse, and without question Best Buy always makes it right because of the membership.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the membership as well, you cant beat it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a Sony tv and love the quality, best buy is a great place to buy a big screen tv, just to be able to recycle a tv or have it installed by them is hands down nobody else is better!. The sales people are very knowledgeable, my bravia 8#2 is so much of an upgrade to my old mini led tv.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The best of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never dream of what i enjoyed from my last shopping at Best Buy store. The customer satisfactory valued started when i was approved with instant credit line of CITI BEST BUY CARD. which prompt me to do more shopping of my dream items. Presently with your professional customers services, you're the best electronic store of my chaise.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Solid Value for Frequent Shoppers My Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you shop at Best Buy more than a few times a year, the My Best Buy Plus™ membership at $49.99 annually offers a compelling mix of convenience and savings. Key Benefits: Free 2-Day Shipping: No minimum purchase required, which is great for grabbing tech essentials quickly. Extended 60-Day Returns: Gives you more flexibility and peace of mind, especially for big-ticket items. Exclusive Member Pricing: Access to special deals and early sales events not available to non-members. Member-Only Events: Occasional access to product launches and limited-time offers. Who It’s Best For: Regular Best Buy shoppers who want faster shipping and better return policies. Tech enthusiasts who like to stay ahead with early access to deals. Budget-conscious buyers looking to save on shipping and snag exclusive discounts. What It Doesn’t Include (Compared to Total Membership): No 24/7 Geek Squad tech support. No extended protection plans on purchases. No free installation services. Verdict: The My Best Buy Plus™ membership strikes a great balance between affordability and value. While it doesn’t include the premium perks of the Total tier, it’s a smart choice for shoppers who want better service and savings without the higher price tag. Rating: 4.5/5
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
We love to use membership always and get benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had a great experience at the Best Buy store. The team was extremely polite, helpful, and took the time to clearly explain everything I needed to know. They even assisted me in ordering products that weren’t available in this location and arranged to get them from another store. I’m also really enjoying the membership benefits — overall, an excellent experience!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had such a great experience shopping at Best Buy. From the moment I walked in, the store felt organized, clean, and easy to navigate. The staff was super helpful without being pushy. One of the employees took the time to answer all my questions and actually helped me compare products instead of just trying to upsell me. That made a huge difference.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Convenient Membership With Useful Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus™ membership has been a great value so far. The free 2-day shipping is reliable and makes ordering online easy without worrying about minimums. I also really like the extended return window, which adds flexibility and peace of mind. The member-only pricing and early access to deals are nice extras, and over time they help justify the annual cost. Overall, the benefits are straightforward and useful, especially if you shop at Best Buy more than occasionally. I’d recommend this membership to anyone who wants added convenience and better flexibility when shopping.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership join the team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been shopping at Best Buy since I was a kid. Now that I am all grown up and have money to spend this is the best option for me for all my electronic appliances and more. Thank you Best Buy for being very quick and reliable. The workers I have encountered all the time have always been very kind, knowledgeable and honest
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership save a lot of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love shopping at the Best Buy always get the best deals love my membership anytime I need them they're always there whether they're on the phone or I go in they're always there to help me Best Buy is the best way to go get friendly staff always ready to help.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth It for the Savings and Convenience
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Plus membership has been well worth it. Free shipping, extended return windows, and member-only pricing make shopping much more convenient and cost-effective. I’ve already saved money through exclusive deals and faster delivery. It’s especially useful for tech purchases and upgrades, and the perks add up quickly if you shop at Best Buy regularly. If you buy electronics more than once or twice a year, the Plus membership easily pays for itself.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the My Best Buy Plus, has good benefits when you buy an item from Best Buy... The extra 60 days they give you for returning something is good (Haven't returned something tho, but can help in the future) I'll recommend it... Best art is how long they give you to pay something, without paying interest if paid in full...
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus feels like a win every time you use it. The fast shipping, longer return window, and steady stream of member‑only deals make it feel like you’re getting VIP treatment on everyday tech shopping. It’s one of those memberships that actually feels worth it because the perks show up right away and keep paying off.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Value and Total Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus has turned out to be one of the best value-for-money memberships I’ve taken. The biggest benefit is the 60-day return window. Normally you only get 14 days, but with Plus, you have plenty of time to use the product, test it properly, and see if it truly fits your needs. That extra return period gives real mental relaxation. Even if you open the item and use it for a few days, as long as you keep it in saleable condition, you can return it without stress. It makes buying electronics so much easier and more confident. If you shop at Best Buy even a few times a year, this membership pays for itself.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great return services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to enjoy services that provides for returning of purchases to be returned after 14 days whether shipped or picked up, and for items that aren’t available in store, really helps to accommodate customers for their needs.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend if you shop at best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is actually very worth getting if you shop at Best Buy even one or two times, they price match and have great deals. Can’t beat the price either $50 for an entire year and extended return windows!!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
