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Customer reviews

Rating 4.2 out of 5 stars with 40543 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 40,561 reviews
  • Rated 5 out of 5 stars

    Great affordable membership plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Affordable membership plan and helpful! Very thankful foe the staff member that helped explain it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to receive discounted offers on products and better discount on holiday sales. More time to return items for a cheaper price on days of a sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership and should have already had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits and it also helped me save money on a purchase for a new iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was a great value, but I was told once I got this and if I copied the code on my receipt from such a big purchase, I would get credit on my statement when the item went on sale that never happened unfortunately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value. It's a no-sweat way to have your devices checked over and then don't have to worry about how much it's going to cost at the time of pickup. Nice friendly service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a rel value. Member price s, plus unlimited geek squad are great.also, Love the peace of mine of getting protection plans on our purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price protection but not really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value in his membership to me seemed to be price protection at the time I bought it. No one told me how to use the price protection I assumed it was an automatic notification. When I sqw the lower price it was not honored because it was not “ timely”. So ultimately I canceled it because that was really the only reason I got it to begin with

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the Price Match 60-Day time frame can be difficult. You can certainly reach out to us for support with Price Matching current deals at any of our social media profiles. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New membership and have not used to much. I plan on using in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in love again this membership rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the little things that matters. I purchased some headphones and got free shipping that goes a long way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used this membership many times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving lots! Would not go back in time and Chang e this decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended to get the membership; excellent service at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals and promotional offers through the app pretty frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays its self

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra return time is key for tech dudes. Don't hesitate if you are in Best Buy once a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlimited Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited geek squad is a plus! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for a Best Buy membership, and it's already proven to be a worthwhile investment. The membership saved me $50 on my recent purchase, which was a significant discount right off the bat. Here’s how it’s been helpful and what I anticipate for the future: Savings and Discounts: The immediate benefit of saving $50 on my purchase was fantastic. Best Buy often offers exclusive discounts and promotions for members, which can lead to substantial savings over time, especially if you're a frequent shopper or plan to make larger purchases like electronics or appliances. Member-Only Offers: I've already started receiving member-only offers via email, including special sales events and early access to certain products. These offers are tailored to members and often provide better deals compared to regular promotions available to non-members.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you use the membership regularly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was fine, was useful for original large purchase. Did not use again across the year. Most disappointing was the policy that the membership cannot be cancelled for auto-renewal while remaining active. So, I could immediately cancel, but then would not have been able to use any benefits from membership later (within original 1 year from purchase). My choices were therefore: 1. cancel immediately, 2. continue to get an auto-renewed membership whether I utilized the service or not, 3. remember to cancel the membership later before 1 year had passed. I was ultimately able to remember to cancel just fine, but it is still noteworthy how Best Buy operates their memberships.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! I can absolutely understand wanting to remain on top of your My Best Buy Plus™ membership in terms of renewal. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership increased my window for return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy staff were excellent in helping me select the appropriate television. The delivery crew were efficient and. On this rainy delivery day a box housing the TV leaned against the wall incurring a stain. The service man was very apologetic and cleaned it thoroughly. The setup of the TV was pretty straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership and active for business online payments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Value and Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ membership has been a game-changer for me as a frequent Best Buy shopper. The exclusive benefits, including free shipping and member-only discounts, make it well worth the price. I particularly appreciate the extended return window, which gives me peace of mind when making bigger purchases. The customer support has been top-notch too — they genuinely prioritize members. I've saved a considerable amount on tech gadgets and accessories through the exclusive deals, and the rewards points system is a fantastic bonus that adds up quickly. If you regularly shop at Best Buy, this membership is a no-brainer. Highly recommend it to anyone looking to maximize savings while enjoying premium perks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with my My Best Buy Plus™ membership! The free 2-day shipping and exclusive member pricing have already saved me money on a few tech purchases. I also love the extended return window — it gives me peace of mind when buying bigger items. If you shop at Best Buy often, it’s definitely worth it. Only thing that could make it better is more perks or discounts on services like AppleCare or Geek Squad.

    I would recommend this to a friend