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Customer reviews

Rating 4.2 out of 5 stars with 40543 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 40,558 reviews
  • Rated 5 out of 5 stars

    Muy complacida

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper buena esta membresía ,se la recomiendo a todos ,,muy complacida con las compras y el servicio excelente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Savings with Best Buy Plus Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I moved from Illinois to Texas in October 2024. We purchased a new home so needed to buy refrigerator, washer and dryer, and upright freezer. Our Best Buy salesperson recommended our getting the Best Buy Plus plan to provide “best price” protection and sure enough, a couple of months after our appliance purchases, the prices went on sale. We were able to contact Best Buy and they credited back our account $400 which easily more than paid for the Best Buy Plus plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Wise Decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership allowed me to purchase audio and video equipment for my home while providing peace of mind for extended time on price matches and warranties. Overall, I considered it a wise decision to purchase the Plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for big purchases. Purchased a gaming computer and got over 200 back in rewards.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but for how long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid member ship and saved me a few dollars off a laptop. However, I haven’t shopped there and have had no incentive since then. Was it nice for the moment ? Yeah. I just don’t see the point in having a long lasting subscription or even the upgraded one.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Cell. We appreciate your feedback of your My Best Buy Plus™ membership. We're glad to hear that you found benefit in it when you purchased your laptop. We can appreciate it may not be right for everyone though. To be sure you're aware of the full benefits of our memberships, you can visit https://www.bestbuy.com/memberships. If you should have any questions or need assistance, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Why wait - get the Pius it’s worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny as this membership that has an extended period for returns and on top you would be the first one to know about their exclusive deals and services offered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid for itself with the discount we got on merchandise purchased. But we never used it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome !!! Saves money , a lot of perks. Had it for years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2-day shipping I have used about once a month since I have upgraded.the extended 60 day returns are also nice instead of 14.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to know I can use this for help.I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Abby in store service outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with the professional service I received from Abby. She was able to resolve my double charge on a TV in 15 minutes. An issue that the credit card company has not been able to resolve in 2 months of many phone calls and paperwork submitted. My last notification from them was that I owed a duplicate billing on a TV I purchased in November. It’s been a mess and a great deal of wasted hours on my part. Service in store is outstanding. Service from credit billing is horrible. So much so that I probably will never use my Best Buy credit card again!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfaction took more effort than it should have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to learn that I earned credits from the thousands of dollars spent recently at your Buford, GA, Location as a member. However, a laptop arrived that appeared to have been repaired we used those credits at the store. It seems the one being advertised was not in stock and had to be delivered. The laptop was exchanged for a new one that was suddenly in inventory the days that followed. But that took additional valuable time. It remains unclear why we weren't asked if we wanted a rebuilt laptop, and how a new one was suddenly in stock through a different store representative. Do better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great deal for me because it allows me to save money and excellent service for any items that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing product was worth the money that I paid for I would highly suggest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been getting really good deals with bestbuy plus just get it and save some money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for those who buy a lot at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still unsure on this program but it did save me some money overall on some expensive purchases. My issue is I am not sure if I purchase enough each year to justify the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. It has already paid for the cost of it by offering $50.00 off for the initial purpose made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I was able to purchase the membership as it provides great value especially since I shop so frequently at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, many perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Zero interest on purchases at best buy( if you pay off on time) Cash back,plus geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the savings just wish there was more for the membership. Maybe add where the customer can pick a discount off an item of their choice: right now it’s only what the company picks and I don’t need anything, keep the money in house. I’m always looking for a sale and if you don’t offer the sale I look other stores. If you offer the members the ability to pick what they want to save money on then that eliminates them looking elsewhere. If you use my idea would love a special gift or compensation

    I would recommend this to a friend