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Customer reviews

Rating 4.2 out of 5 stars with 40521 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 40,543 reviews
  • Rated 3 out of 5 stars

    65" Samsung AI TV 90

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV screen goes to idle mode while streaming YouTube and some other show. Auto AI function doesn't work properly with change in light, always too dim. Picture quality is not bad.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello SHOEBA, having the screen drop into idle mode or the Auto AI dim too much can definitely take the fun out of watching. Our Best Buy memberships include perks like product support and protection options that might help you get this sorted, and you can check out everything that comes with yours here: https://www.bestbuy.com/memberships. If you want someone to take a closer look at the settings, possible fixes, or next steps, the quickest way is to reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the team can follow up. BBY-ExBrand_Totaltech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Love my membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This membership is great, great to have protection on my items but I also get great deals and early access on items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is truly the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best membership deal that I could find on purchasing electronics. I always loved Best Buy and nothing can replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus membership is useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this membership as I was returning a product that was defective and was outside Best Buy's 15 day return window. I did troubleshooting with the vendor and they said to return it to Best Buy as an RMA would take longer. The other reason I purchased the Plus membership was because I wanted to upgrade the device and an RMA would not let me do that. As a Plus, I was able to get $38 off of the upgraded product a week later when the item went on Plus sale. Plus membership also has expedited shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HELPFUL MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HELPFUL AND KNOWLEDGABLE ABOUT THE PRODUCT. PROFESSIONAL CREW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Secure with My Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed my Best Buy membership—it gives me peace of mind knowing I’m covered for any unexpected issues. The benefits make me feel secure with my purchases, and the support has been reliable whenever I’ve needed it. Overall, it’s been a great value and I’d definitely recommend it to anyone looking for extra protection and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love to use my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have a protection for the purchases that I do at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices are so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Buy Membership: It Is Worth the Investment"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exclusive Deals: Membership provides access to exclusive discounts and early sales, making it a great value for frequent shoppers. Free Shipping: Fast and free shipping is a major perk, especially for those who shop online often. Extended Return Periods: Members enjoy extended return windows, which is helpful for trying out products or gifting. Tech Support: Some tiers offer 24/7 tech support, which is a lifesaver for troubleshooting gadgets. Reward Points: Earn points on purchases that can be redeemed for future savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and excellent i love my new membership i can save

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks too good with fair price range. Every one loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has it's privileges.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership extends warranty and return dates. Game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    card works good points are nice add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good points are a nice perk. and is convenent to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have coverage on any product that I buy through Best Buy. Love the brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boa associação

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ainda não consegui usufruir tudo que essa associação oferece, mas gostei em referência ao que oferece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience was able to come on get a new laptop the rep was knowledgeable and friendly thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth having since use them for all my pc needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great membership and will renew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really pays for its self in 1 purchase, example i purchased an Escort detector and with the free shipping and help if needed, plus protection plans you would have paid for it. I fell it is worth it as most things you buy are big ticket items, like TV's, cameras, phones and many other items. It is good to know you can save a little money and have a protection plan and free help if you need it. So i will renew the plan when the time comes. I believe it is a good deal as items are not cheap any more.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sweet for price matching 60 days every product pretty much guaranteed to go on sale

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. John Brazier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought an older computer in that had Hard Drive issues. The Tech (Nerd) there was extremely helpful in reminding me that the unit was old and would not be able to update to Windows 11 which prevented me from spending money just get this one fixed. I decided to go ahead and buy a new Desk Top. The sales [personnel were totally helpful in selecting a new one that met what I needed and not trying to sell me an expensive model that would be beyond my needs.

    I would recommend this to a friend