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Customer reviews

Rating 4.2 out of 5 stars with 40521 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 40,524 reviews
  • Rated 5 out of 5 stars

    Yearly Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using this product. It made the buying experience easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been nicely surprised getting little gift cards of like $10 back after making a purchase. I love the additional 60 day time frame of when an item goes on sale to get a price match. This has worked in my favor twice since I purchased the membership. Has been worth the yearly fee to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy choice for all the benefits provided and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If your not sure to get it or not…then get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return an amplifier that I had because of this! Very cool , will be using it as much as possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Longer returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I recommend it because it gives you a 2 month return window instead of 2 weeks, they will also return money if an item goes on sell, just go in store, show when you bought the item and they’ll refund that, but it has to be in a 2 month period, anything passed that is not covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved $150

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Sony receiver. The Sony rep was there at the time and was doing the 'wink and a grin' strongly suggesting that a Memorial Day sale was coming up where the receiver would be heavily discounted. With that inducement, I paid ~$50.00 for the membership and was able to get a $200 refund when the sale did occur so saved $150. I don't really need a lot of 'stuff' so don't know if I'll renew but at least for this instance, it was very much worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great experience in the store, the staff is super helpful and they gave me great recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access better prices and incredible benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tech store's annual membership has transformed my shopping experience. With exclusive access to innovative products and significant discounts, I feel like a privileged member. The convenience of renewing once a year simplifies my life, allowing me to constantly enjoy the latest technologies. Additionally, the excellent customer service has exceeded my expectations. With every purchase, I feel like I'm investing in a superior experience and my own technological satisfaction. This membership is not only a financial savings, but an open door to a world of exciting technological possibilities. Each transaction is an opportunity to discover new offers and improve my digital environment. In short, my annual membership has taken my relationship with technology to the next level, providing me with tangible benefits and a constant feeling of being one step ahead in the ever-evolving world of technology. Only 49 dollar you can used your membership for Access better prices and incredible benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about my purchase went flawlessly. I was directed to the proper area of the store when I entered and was greeted by Micah Eigenfeld. I had a lot of questions and he patiently answered all of them. I am very happy with my 85" TV purchase and I'll be back for a new computer and perhaps another smaller TV for my bedroom... Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Member !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my membership. It makes things easier and if I order, all my info is there to see.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Life-changing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 60 day return policy is one of the best features in all of retail. I absolutely love being able to test out a product and bringing it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a fantastic experience with Best Buy’s customer service team. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. The Geek Squad technicians resolved a complex issue with my laptop efficiently, ensuring I had a working device before my tight deadline. They took the time to explain every step, which gave me confidence in their expertise. The entire process was smooth, and I truly appreciated the friendly and patient attitude of the staff. Best Buy’s commitment to customer satisfaction shines through in their service. I highly recommend them for anyone needing tech support or appliance assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Best Buy member for a while now, and I can honestly say it's one of the best decisions I've made for my shopping experience. The perks that come with the membership are absolutely worth it. I love the exclusive deals and early access to sales, which have saved me a ton of money on electronics and home appliances. The free shipping on most items is a huge bonus too—no more worrying about extra costs at checkout! Customer service has always been top-notch, and I appreciate the extended return period, which gives me peace of mind when making larger purchases. Whether I'm shopping online or in-store, the membership benefits always enhance the experience. If you're a frequent shopper at Best Buy, this membership is a no-brainer. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing membership. A lot deals, and discounts in bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, got good deals and everything just wish it would come more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding purchase for the price, with good Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rayban Meta Gen 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product n price, and good service from Best Buy. Thankyou

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what my membership provdes me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it when I purchased my Chromebook and Android Pixel. Trading in the old Pixel was easy, but it's always been easy - with or without the membership. I don't really need much in the way of electronics. I'm not really even sure why I have the membership or what value it brings? I have an iPad but I can't remember if I purchased it here or at Apple. I think I purchased the membership because my roommate recommended it. Not sure I'd recommend it (there is no 'Maybe', so I chose 'No'), since I really don't know what benefits I receive. I don't really see any deals or discounts that make me notice the value of the membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Mary. I completely agree that the key to making the most of your memship is understanding the benefits. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best quality shop at Best Buy They have a lot of good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had this membership, but this time around we were buying an expensive TV and kind of talked into getting in. Little did we know about 40 days later the tv reduced over 500, and when we notified them, were immediately given a refund for the difference. Luckily the plus membership gave us the extra days and paid for itself plus!

    I would recommend this to a friend