Customer Ratings & Reviews

Love getting better pricing for a small investment

Great case for my wife’s Apple iPhone she said that was the best thing she ever had

It was suggested I buy the membership in order to get a better discount price for the purchase of my TV. It worked and I git a better oruce for my TV. However, I didn’t get a better price when trying to buy other electronics.

The My Best Buy Plus Membership is a no brainer. It will pay for itself when you need any repairs or Geek Squad service or if you need to do a data transfer between computers.

Good. Allows me to return my tv for no charge and upgrade

Some item discounts have been more than worth the value. The one thing that would improve this membership would be some sort of priority queue as a member for certain item releases and drops so that you can mitigate bots and other scalpers.

This membership got me a big phat discount on my iPad and Apple Pencil. I only got the membership so I could get these things at a cheaper price. With the initial membership fee, those two items were a few hundred dollars cheaper. So definitely look into it before making a big purchase

The experience I received when entering a Best Buy store was great. An employee greeted me at the door and asked me if I needed any assistance. I told him what I wan looking for and he escorted me to another staff member to help me. Then the individual directed me to the area where the products were located. They made my shopping experience a great experience.

Great value and great service at the Bolingbrook location.

Can not bit that membership value. Unlimited geek squad support. Mostly Christmas gift gifts I bought it at Best Buy. Best price and if you show better price they’ll match it!

Looking forward to 6 months of free Sirius in my car.

When purchasing products it is never a consideration that Geek Squad is included. Most electronic products have worked well with no issues.

I suppose the membership is good for some people. I certainly will not use it at the Glendale,CA store. I needed help with my new Jitterbug phone I just bought that day. I was directed to the customer service geek who pretty much just dismissed this older woman and would not help. I will try another Best Buy if I ever buy from them in the future.

Best Buy’s membership is awesome! I love the perks—especially the faster shipping and great deals just for members. It’s been very worthwhile and has saved me money overall. Definitely recommend it!

Just got my membership a few months ago and do know why haven’t years ago

I returned to the Sterling, VA location after a great experience with my first laptop purchase, and I’m happy to say my second visit was just as smooth and satisfying. The staff was knowledgeable, efficient, and made the process quick and easy once again. It’s clear they value customer service here

I give Best Buy a 5 star because the customer Service is excellent. All the items I order are excellent as well. Keep up the amazing work.

The My Best Buy Plus™ membership is definitely worth it. I’ve saved money on exclusive deals and free shipping makes shopping super convenient. The extended return window gives me peace of mind, and I like having access to special promotions. If you shop at Best Buy regularly, this membership easily pays for itself.

I bought this so I could return a TV, but I've gotten some good rewards and sales bonuses, so it's definitely worth it if you're going to be shopping like that... I just hope that once I'm settled in my new house I won't be shopping at Best Buy like I have been.

Yes is the best being a member you get a lot of benefits