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Customer reviews

Rating 4.2 out of 5 stars with 40454 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 40,454 reviews
  • Rated 5 out of 5 stars

    Saves you tons of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy plus is a great way to save tons of money and get the best deals. Highly recommended and it pays for itself very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has been ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the prices given with the my best buy plus membership, but on the other hand I have found prices that are the same, the only benefit so far is being able to return products past the period if I did not have the membership but I do not use that anyway so I am not sure if I will renew. I think I recommend if I was buying often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus Member for Samsung Galaxy A-15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to take advantage of this membership. They only give 2 weeks to return a cell phone. I thought it was 60 days. So it's a little dissappointing. I'm hoping I can learn to like this cell phone soon. I was very satisfied with Avery`s help in the store cell phone department. He cleared several phones problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome the saving and value added things of the membership. Won’t ever go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Value and Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining the Best Buy Plus Membership was a fantastic decision. The amount I saved via discount through membership rewards already exceeded my membership fee in the very first purchase. Additionally, the peace of mind I had through more relaxed conditions for the plus members is amazing. The exclusive member discounts are not only substantial but also deeply appreciated. They’ve allowed me to enjoy high-quality tech at more affordable prices, making my overall shopping experience both satisfying and cost-effective. The early access to sales and promotions is the cherry on top—being able to snag deals before the general public feels like a VIP perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man Manny and Henry were awesome with helping me replace a desk top model that I purchase that was defective. Not only did i get it replaced promptly they help me upgrade to a model that was more fit for my business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchases and such much better communication great place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this new method to buy everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing I love it this have I lote of benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value added membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standout feature of the Best Buy membership is their price matching policy, which allows customers to get the best deal by matching lower prices from select major competitors, both online and in-store. This makes shopping at Best Buy more convenient and cost-effective. The in-store experience has always been positive, with knowledgeable staff able to address questions or provide guidance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership, backs promised deals and, price protection, also extended period on returns in case something is not right or defective product, gives peace of mind on the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get a good prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also had this membership last year and got some really good deals. I bought an iPad and got a very good price thanks to the membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We also have Geek Squad membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership in January to get a new TV for the Super Bowl. Then again in March for a new washer/dryer for our daughter. The TV & appliances came with a $200 discount applied part on the purchase and also a merchandise credit for future buys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you're a frequent BB customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked about the benefits and it basically came down to the extended return period and some of the special deals. As someone who tends to buy a lot of "cutting edge" tech, it helps to be able to try things out for a little longer to see if it works well and return it if it doesn't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a awesone purchase just for the speed difference in the consoles. Also streaming moives is fast with no lag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been more than worth it. I have recived some price matching, was able to breck up a big purchase, and even got 50 dollars in bonus rewards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to purchase a refrigerator and waited 15 + minutes, only to have a gentleman who couldn’t answer any of our questions. He was able to pull up a pic on his phone but that was about it. Was also thinking of purchasing a tv but held off for the time being.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, ChristopherpP! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent store interaction, and we would be happy to look into this closer to better advise. For additional support, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value for frequent shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been totally worth it. I’ve saved money with the exclusive member prices, and the free shipping makes online shopping super convenient. Having Geek Squad support included adds extra peace of mind for my electronics. Highly recommend for anyone who shops at Best Buy regularly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to membership, it paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure about it. I’m signed up while making two laptop purchases recently. The savings on the first laptop covered the cost of membership. Hope I get value out of it throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuck setting up a project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very helpful when I needed their help on a situation that I couldn’t figure out. I was stuck on the process in getting everything going with the right process to make sure that it was done right so after a phone call they got me up and going on my electronic project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best noise canceling but the audio on the other hand is superior!

    I would recommend this to a friend