Customer Ratings & Reviews

I love having my BestBuy membership. Its definitely worth it's value! I just started my own business an plan on utilizing my membership to get everything I need from Best Buy!

It’s been a while since my last visit at Best Buy and when spoke to an associate I found out that my account has been closed. She was able to re activated it quick and the reason I was there is I’m going to buy an 83’ TV and asked her if it’s possible to deliver it in Austin, Tx area and I was surprised with her big “YES” response. And to make it short, they deliver the TV in good condition.

I would recommend this to anyone the perks you get this actually come in handy if you frequent Best Buy !

The Geek Squad was very polite & professional. They listened carefully to our desires & then installed the tv & sound bar When it was installed they explained operating it to us. When done they cleaned the site & took the cardboard & other trash with them. They were awesome, & we appreciate them installing the equipment.

Saved me $50 on initial purchase. Paid for itself!

There's nothing at all I can say about this membership. It hasn't made a difference for me this far...good or bad. Maybe aid recommend. Maybe I wouldn't. I don't know. If it weren't part of a TV deal at the time, I would have never gotten it

I guess this isn't going to be quite as relevant considering Best Buy is frustratingly going to stop selling physical media, however the $7.00 savings I have actually matched the price of the movie on Amazon - and that's honestly one of the biggest issues I have with this membership. Earlier this year, Best Buy increased the price of their 4K releases and Steelbooks by a minimum of $5.00, sometimes more, thinking people would just buy it there anyway instead of using Amazon to get it for the old price. If I'm paying an annual membership price and being offered special pricing, I would expect common items like movies to already be price-matched and not have to force me to get a hold of customer service for a refund. I think the Switch game deal looks pretty good, but I do not have a reason to use it. I don't care for the Nintendo Switch as it wasn't even a modern console when it came out, let alone in 2023. It's also nice having a 60-day return window, which is probably the only thing of value that I may have a use. I just haven't had a need for it. Maybe offering like a 10-15% discount on warranties may offer better value for me, as right now there has not been any tangible benefit that I have received/used that would really make me want to purchase this again next year. If you raise the price like you mistakenly did on movies, I'm definitely not going to buy it again.

Membership affiliation is worth the investment, especially for large appliance or audio-visual support. Knowing access to the Geek Squad is readily available when needed brings great comfort.

By Far, Best Buy’s is our #1 Choice for our Electronic/Appliance place of purchase. Having the Geek Squad Install and Guide us through the entire process of each purchase is outstanding! Matt & his business partner were extremely professional, detail oriented, knowledgeable, helpful, patient and pure gentleman. We look forward to our next purchase and have them install again.

The perks on this membership are awesome! and I can't wait to utilize them!

Love the peace of mind this membership plan provides.

Since Best Buy has been my GoTo store for computers / software, tv's, appliances, music and many other items, I feel pretty confident (and have benefitted already) that this will be a wise investment long term.

The young lady helped me setup auto pay because I was getting frustrated trying to register my card to set it up. Old ladies who are not computer savvy like me, need agents like her. I'm so sorry to have forgotten her name, but she was very patient with me...Thank you much.

Member it will be useful to purchase and every time o get an offer everything. It’s really amazing

Membership is a great and real value, love how you get protection plans with your purchases also the return window and the extended price matching

Ease of purchase… professional staff who were glad to provide assistance for me!

As a regular Best Buy shopper, I’ve been loving the My Best Buy Plus™ membership! Here’s why: Free Shipping on every order – no minimum! Extended 60-day return window gives me peace of mind. Exclusive member-only deals and bonus points on every purchase. Priority customer support means faster resolutions. Early access to sales and new products is a huge perk. If you shop at Best Buy often, the My Best Buy Plus™ membership is definitely worth it. It’s saved me time, money, and hassle!

This membership is great so many wonderful incentives for using it.

We are pleased with the excellent assistance we received from the Samsung specialist, Christian. He answered our questions and showed us options for a Smart tv and soundbar. His knowledge and respectful manner helped us make our purchase and sign up for Best Buy Membership.

It's great having easy returns and special deals. Worth the annual price.