Customer Ratings & Reviews

got it then my new headphone got more cheaper!!!!!

I was kind of scammed into joining the plus membership. I was on the phone buying a phone. The agent told me that in order to get my old phone information onto the new phone I would have to join for the service to be free. When I got to the store I was told to do that I would have to have the next level membership. The guy transferred my information anyway (great service) because I was misinformed. After the process was over he said it would have only cost $8 to do the transfer (the agent on the phone said $90). I am keeping the membership for now, mainly to get the 60 day warrantee on my new phone, But need to say I feel I was misled in getting this plus membership.

The person who assisted me multiple times was an excellent representative for Best Buy. She was knowledgeable, professional and just plain smart. Was extremely impressed with two persons at Best Buy who were equally outstanding. The first was a gentlemen who sold me the items and the second person was the master technician who offered operating knowledge.

So far so good. I do frequently got to Best Buy and if I can save more that is a real “plus” in have the membership. So far I can see why keeping it is a good thing for me! And the price is good as well.

Overall it’s worth the $50 a year. Inside the years since I’ve purchased it I’ve saved over $200 on purchases I would have made regardless of having the membership. Down side is customer support could care less if you are a member or not when you reach out to them on the app. They aren’t rude.. but it certainly doesn’t help you any.

I’m happy I purchased this subscription It came in handy when I purchased a defective product

Membership was a great value, everyone was great to work with

It helped me save 80$ on an 800$ purchase I made, but I haven't really reaped the benefits yet. It'd be great if it gave me some more deals on devices I've been looking at, but it hasn't yet. I do think it's helpful if you are constantly shopping at Best Buy. I am excited to see how it'll help me for black friday because you supposedly can use any deals even for past purchases, so I'm hoping my previous purchases go on sale and I can get some money back.

I recently made my first purchase and I already got $100 back from my first purchase, can’t complain

jury is out on this one, I have not had the opportunity to use it yet

I appreciated the services I received at the store

I love all this membership includes. Countless deals! Geek squad availability! Great prices! It’s been great for big purchases!

By paying a small membership fee and allowing ongoing best buy customer purchase at a lower price, is great. Though I didn’t purchase much this year due to circumstances but I will pay another year for what will come and plan for things I want to get for a lower price. I do wish they have more selection of things I’m interested rather than random items selected by Best Buy promotion area

Great decision for me. Excellent. Cannot add more- all is said.

I really like being able to call for Tech services with this membership. It was a lifesaver when my washer started acting up after eight months! They kept sending service men out and finally replaced my washer! So glad I have this membership!

With my best buy plus membership and shopping during the holidays I saved $800.00 off a home theater system and the customer service was great in Alpharetta Ga. They showed me that I was missing out on savings if i passed up on the membership. Thats best buy team.

I love my best friend membership. Has great protection plans. I use it all the time. Highly recommend.

This membership is good for those who need it, but I was not informed that what I wanted out of it was not included with this plan. Stores fault, not best buys.

It was good and I happy that my friend recommended best buy to me

Having Best Buy Plus Membership is peace of mind and real value. I love the unlimited Geek Squad Support provided especially my all time favorite Agent Garcia. Though, I feel it is a little pricey but the value of getting the protection plan on our electronic purchases is beyond measure. A very Happy and Protected all time BEST BUY purchaser!