Customer Ratings & Reviews

Great program love the monthly deals finally figure it out how to use them.

This membership is truly great and worth the value. If you make a decent amount of purchases like I do, the price drops alone that you can get the difference credited back for pays for itself. Aside from that, having the Geek Squad available and the warranty available is a bonus to the membership and a no brainer to have.

Great to have this. I returned to the store after discovering a lower price for the computer I just purchased. They happily gave us the difference. Well done, Best Buy of Hickory.

Member prices!!!! Perks! Geek squad!! Price match! Best Buy is the only place to buy your technology.

Awesome loved it would recommend to anyone very good buy

The membership is a decent value. However, it could offer a little more to loyal members. Its better to have a membership than not have one. Just needs a little more perks. Otherwise good

Saved me money at time of purchase. But didn’t help me when I needed issue of frozen items in fridge resolved.

excellent value, good picture (vivid colors, 4K clarity), easy setup, and seamless Fire TV integration (Alexa, apps) at budget-friendly prices,

Membership helps to get best price and protect yours items

Every time I go to the Bestbuy store I’m greeted by a employee which ultimately makes me feel good. Although the store is usually busy, someone always comes to me and asks if I need some assistance or advice. Most of the time I know what I’m looking for and I’m able to advise them. I’m always satisfied after I select my items of interest. The help I received at my last purchase was amazing several employees were available to help me load my 65’ tv in my truck while it was raining outside and I didn’t have to wait or help. This also made me happy. The instructions were very simple to follow when I installed the tv and I was very impressed with the quality of the tv and how easy it was to get the tv working in my favor. I do appreciate the service and customer service and support from all of the employees. Thank you!

This is the perfect product for protecting a few items from BB.

It was given to me for free. I have not used it but if it's free it seems to be okay.

The membership was a good value. It was easy to cancel membership when it was time.

my nearest store is a pretty far drive, so it took me about a week to be able to bring my new pc in, which would have been past the exchange window, and i would have been stuck with the broken one and waited even longer for expensive repairs.

Perfect.... like it......,..........................

membership is well priced to give you great options vs other electronics competitors. Price matching and discounted prices will pay for the membership for items you would already be purchasing

I was sold a membership i do not need for Microsoft 365 i need to return and a refund b/c i was not explained the subscription disadvantages. Disappointed with your store rep.

The membership came in handy for a big purchase. However, the special discounts are very rare on most other products sold by BestBuy. Also, the discount from the membership will count against you for price adjustments and non/membership deals. For example, I purchased a Macbook pro and used the membership for the dicount. I went into the store a few weeks later for a price adjustment based on the new sale price (excluding member special pricing); however, best buy was not willing to do the price adjustment since I already received the sale price based on my purchased membership. It seems a little unfair that non-members can access the same price I paid but for free.

Purchased the Best Buy Plus membership and used it. My tv I bought went down in price 300$ in the 30 days since I bought it and they gave me 300 back off another tv. Yeah!

Did not see a savings value in the membership. However, I did feel that the customer serves better and delivery set up was easier due to being a member. Other perks apply as a member.