4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40418 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 40,418 reviews
  • Rated 5 out of 5 stars

    Membership benefit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership for me has paid off! Having seen the TV I bought a month ago on sale cheaper, I was able to get the amount credited to my account. It was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it has given us such good deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps me with so so much ! it helps save money !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great place for business essentials

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a tv with that was in satisfactory. No problem making the return. Purchased another tv too installed by the geek squad. Hopefully this will produce a better outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Stressful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better then any card i have recieved anywhere else paying back is not stressful and the amount i have to pay back is great its doesnt effect my other bills at all ive told people to apply and that they wouldnt regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Plus Members a real plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plus members ship is a plus, love the 60 day return on appliances as it allows you to real try out something first before actually committing to a product. Also took advantage of a feed finance promotions and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus helped me do bite-size payments!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit, my new laptop was a great deal and I love using it... so I want to thank the sales team over at the computer department at Best Buy. Their tip on getting a Best Buy Plus membership was good as well. I have been using my computer for almost a year and making smaller bites of payments per month was a big help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use the price match feature on a legitimate price match (memorial day sale) that would have saved me $100. The support teams said it didn't qualify as it was a bundle - however I also purchased my washer and dryer as a bundle. I emailed the sales rep in the store and did not receive a reply. For that reason I give this 3 stars as it did not fulfill the reason I bought. I did get a $25 gift card which I used so at least I got part of the cost back. Will not plan to renew unless we can get the price match solved.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Kyle! Thank you for your review of your My Best Buy Plus membership. We're truly sorry to hear that your membership experience hasn't been what you hoped for, and we'd be happy to assist you in finding the benefit options that best suit you. If you have any questions or concerns, please feel free to contact us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. We'd be happy to assist you in any way we can! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    discounts are cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well, it helped me save money because i decided to spend an absurd amount on legos. it’ll let you know if it’s a deal. might as well if youre gonna be spending the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you to Eris!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a shout out to Eris Peregrine who helped with my computer return and then subsequent computer purchase. Eris was super helpful and gave me lots of good advice. The experience was very relaxed and I am thrilled with my computer! Thank you, Eris!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific deals and savings!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to save more using my plus membership. I am honestly surprised and happy that the team member convinced me this will help me save more money year round than any other cash back offers. Absolutely amazing deals and as always great customer service from best buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. The best reason to shop at bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all your electronic. If anything breaks they take care of you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great investment!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals and discounts with the membership. If you make multiple purchase a year it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use all the benefits and perks....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that Best Buy membership offers numerous benefits for frequent shoppers. The rewards program provides points for purchases, leading to discounts and exclusive offers. Additionally, members receive early access to sales and promotions, making it easier to snag great deals. Another advantage is the extended return window, allowing more time to evaluate purchases. Furthermore, members can enjoy free shipping and installation services, adding convenience to their shopping experience. However, I think Best Buy could enhance its membership program by offering more exclusive discounts and expanding its loyalty tiers. Overall, I find Best Buy membership valuable for those who regularly shop at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and good product. Great atmosphere good people everything that was done in a timely manner didn’t have to wait. Good sales person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth the value if you shop regularly and there are quite a bit of deals. I personally game a lot and so some headsets, controllers, and games are at a lower price which is nice. So if you plan to purchase a lot from best buy then the membership could pay for itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK 2-drawer fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the fridge is straightforward to use without unnecessary complexity. The storage volume is somewhat less than we anticipated. For the price, we can adapt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy last month needing to buy a new laptop because my old one had died. The folks in the computer area were very helpful to me, very knowledgeable and very kind. They explained the different models to me and helped me choose a great HP laptop on which I am writing this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best place for technology, staff, and help ; they always take fantastic care of their customers and concerns, love it here at Best Buy, thanks so very much for all that you do for me and others !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice having peace of mind that I can get price matching on what I buy as well as increased warranty support.

    I would recommend this to a friend