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Customer reviews

Rating 4.2 out of 5 stars with 38986 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 38,986 reviews
  • Rated 5 out of 5 stars

    I love this membership and enjoy it every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is one of the best choices I have made in my life, I have access to exclusive discounts and of course I am recommending it to my friends from the first day, by the way 3 of my friends already bought it after seeing all my discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yeah Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money on a return.purchased so i could return a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that Apple is in a partnership with BestBuy I’m regularly shopping there. Just a few weeks ago we purchased a 65” TV for my senior friend and they deliver and installed. Very pleased with BedtBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem renewing this membership every year. It pays for itself and gives me piece of mind regarding my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro benefits alone are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my GoPro needs they always have member deals and in stock or same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is awesome, got the 18 month no intrest helps me pay with no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! I just saved $250 on my purchase! If you have a big family this is a good way to save money for the holidays!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I would recommend for anyone to not miss this opportunity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the Best Buy experience in Billings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    local store had no follow up on purchase, delivery person showed up with ice maker line but not refrigerator when Best Buy emails showed total product for delivery I tried but could not call the local store- The corporate phone call told me to drive to the store as local stores do not accept calls what kind of local business won't let you call them so I had to drive down to find out what was going on.I will never again purchase from a "local store" that you cannot call about 2 days later we got our delivery straightened out Even the sales person would not help after the sale.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your delivery can be difficult. Our phone, chat, or social teams are glad to assist you if you need support. Store representatives can certainly assist with support or questions for products available. Most deliveries are done through our warehouse and not out of the stores. If you need support please reach out to us on any of our social media profiles below.

      Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The plus side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This enhances return policies, price matching, and early access to deals. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable and easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with how simple and smooth the experience was. The setup took just a few minutes, and everything worked exactly as expected. Great design, useful features, and excellent support make this a 5-star choice. Highly recommend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    still observing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still a new subscriber, so I haven’t had the chance to fully benefit from the subscription yet.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, ComfortN. We appreciate you taking the time to review your My Best Buy Plus™ membership, even though you haven't had a moment to explore all of the benefits yet. You'll be able to find details on all of the benefits at www.bestbuy.com/memberships. If you have any questions or need assistance with anything, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its such an honor to use the latest version Z-folds in the market blended with a top notch android features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it if you shop frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth it if you buy from BB a lot. If you typically buy from Amazon but use BB for “need it now” purchases, then skip.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and user-friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that everything isnlaid out nicely and it makes it a lot easier to find items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great deal... Extra protection refunded if unused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably good for people who buy alot of electronics. Purchased a new TV and normally don't ever buy these kind of extra protection but when the salesman told us that if we did not use it at all during the year... that at the end of the year it would be refunded in full to us. He said it was a no lose situation, so we purchased it. We have not used it at all so I am looking forward to it being refunded in November.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Deanna! Thanks for your feedback of your My Best Buy Plus membership! We're confident of the great value in your membership, with benefits like free 2-day shipping, special member pricing, exclusive access to events and products, and a longer 60-day return window on most items. If you have any questions or need support with your membership, please contact us at (888) 237-8289 or (888) BEST-BUY or visit https://www.bestbuy.com/memberships. Thank you.! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great for protecting bigger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return and price-matching policy is great, and I was able to quickly recover the membership by tracking prices at all major vendors post-purchase and then requesting price matches if a drop occurred. I saved a many hundreds of dollars after two TV and audio system purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the membership for what it is, but definitely can be better for the money you're paying. I like the benefits it has, the coupons, rewards, free delivery, but it needs more benefits and features to make me want to buy it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Membership value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I purchased it was a good deal. I would do it again, because of the credits I received that bought me accessories to my first purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy really is Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved from AZ to TX and needed a variety of new household appliances. Best Buy had the best prices, and products compared to many competitors, plus the free financing for 24 months made my move so much easier!!! I’ve also had to purchase 2 new TV’s amend mounts. The staff involved were all professional and very helpful

    I would recommend this to a friend