Customer Ratings & Reviews

I when buying a new laptop purchase membership. The reduced price of the laptop was balanced by the cost of membership.

We received good advice. We also received very good support in solving issues during the computers set up.

I’ve gotten good service and good value from my membership. I initially agreed to this membership to get a discount on one purchase. However, I’ve used it since then for several more. The chat support has been excellent and helped me with price matching and other discounts.

Decent value, especially on sign up. Seems like a good amount of perks.

Always gives me good deals, it never disappoints or I’m never unsatisfied

Membership paid for itself with price matching refunds after purchase.

This membership is truly a savings for your purchases. I have had my laptop break and the repair is fast, effective and thorough.

Great value on sale items. Very informative concerning delivery. Delivery was a smooth process they showed up in the allotted time. They said they would.

The Lenovo Yoga Auro I bought was a beautiful looking lemon that came with hardware problems. Had to get it replaced with a new one after investing time and money setting it all up the first time. The Geek Squad at Best Buy is a helpful group of people and I am hoping for the best with this second Lenovo Yoga auro.

I purchased the membership when I biught my new Hisence TV over the phone at Best Buy. The worker on the ohine said that the delivery guys would take TV out of box, put stand on it and place on the TV stand. The delivery guys said that it is out of their ability and that it would cost another $200 to do this. Frustrating that the phone staff did not know what was possible and also the delivery guys did not know what the phone person had told me. Especially frustrating that i could never talk directly with Best buy staff from the Coralville, Iowa store. I dont think the membership purchase was really worth it for me.

The included protection plan on the Best Buy membership is all you need

Honestly I haven't seen much value from it yet. I bought it because I thought I was buying a new laptop and thought I could get a better discount, but then the one I ended up buying wasn't available with a member discount. I guess it increased my return period, but I've been really happy with the Zenbook I bought. Unless Best Buy reminds me of the great benefits I'm missing I probably won't renew the membership next year.

Bought it for the return policy and upgraded warranty options for my MacBook. Still to be determined how much I will use my membership. Haven't shopped in Best Buy for awhile, but the deal on the MacBook was stellar.

Membership is great ,I use it all the time. Special deals for being a member

Hi, I thought BestBye is the place where people buy things without worry. But I had really the worst experience. Last July 6th I spent around $4800 something a Tv , sound bar and few other things order # 1125187262127 And it was scheduled for delivery July 29th .. and July 8th I saw the TV price went down $300 .. when I bought the TV was $3300 .. then call BeatBye customer service and ask for price match then the agent say okay we can do that but for now the order is pending once the order is delivered give us a will do the price match and also he give me a Case # 359765158. Then I said okay. The product delivery date was July 29th and it’s came on time then the next day July 30th I give a call to BestBye for price adjustment then agent say we can’t do that you have to go to the store where you bought it .. then I went to the store after they checking everything from the store says you price match it’s already approved just need to process just give them a call they will do it .. then I left the store and call again the BestBye was on phone for an hour the lady same think she I we can’t do that you will have to go to the store .. then again July 31st I went to the store again talk to them .. they told me it’s already there why they don’t process that .. call them again and talk to the customer service manager .. then I called again also spoke to the supervisor but she told me we can’t give the $300 price match .. so my question is way I got miss guided from the beginning.. I could have go next day and cancel my order and re order again and get my price match .. I still can return all the stuff I bought eventually BestBye will lose $$$ because everything is open box now .. my only concern is customer like me spent thousands of $$$ to give you business but if you guys harassing them like that .. then slowly you will loosing business. I will still request if possible please bring the issue to higher level I already share the order number also the case number.. I also have the picture for July 8th but definitely find out if you check the TV price on July 8th ..

Good to have but this has only really helped me in buying an Xbox elite series CJ troller around $50 off. Great for people who love just shopping at Best Buy.

So far no issues. Haven’t had this in the past, like that I have longer to return products if necessary.

I continue to receive information from best buy that is very good information i need to know

Great service at Best Buy store in Danbury ct the membership will come in handy for future purchases through the holiday season

So, i try it because I want to get lots of new stuff.