Customer Ratings & Reviews

Will benefit from quick and timely shipping and promotion information

this is a must need with best buy, it’s like going to the movies and just getting a soda…you need the popcorn…this is the popcorn you need!

This membership helped me afford to purchase a new television. I appreciated the ease with which I could purchase and then finance the TV at 0% - which made it possible.

Enrolled in annual Plus membership with the promo of receiving a $50 certificate for paying the 49.99 annual membership fee. Tax is charged to make it about a $55 dollar charge for the year. Waited 2 weeks and still no certificate. Then have to go through the nightmare of contacting customer service to check status. Went through chat, when finally got a non AI rep, chat box closes and no way to get back in. Btw when keyboard does not pop up to input in the chat during the chat, you have to close chat box. So tried to go through phone support to get certificate. After getting through AI bot, finally get a live rep, find out that I need to get transferred to a different department. They end up telling me to call back M-F during business hours cause that dept is closed on weekends. A bit frustrated at this point and used my instincts and cancelled the membership. So why the 2 star rather than 1? I was able to process my cancellation request and stated I get a refund! Because of this experience, I’m still skeptical about receiving it, with the trauma of having to go through customer service in my head in order to actually receive the refund credit. We shall see!

The service we received when we bought our new TV was outstanding. The guys connected us not only to our HOA source but to our commercial one as well, and showed us how to easily switch back and forth- not an easy thing to do when dealing with a pair of electronically impaired 70 year olds!

The membership has some great value, very impressive.

Used it to get Cyber savings after it was purchased a month ago. Called the number provided, talked to a cheerful agent, and got my $250.00 savings.

Love my Best Buy membership and Great rewards, exclusive deals and fast delivery. The team is always helpful and I save money on every purchase. Totally worth it for anyone who shops tech often.

I got the membership last year with the purchase of my MacBook Air. It saved me money on the initial purchase and has also given me other deals on other items that I've purchased since. I will continue to have the membership as my family always needs chargers, games, phone cases, etc.

Love my membership. Overall a great experience with the membership and love saving money

I got membership with laptop purchase. Its an effective purchase if you are looking for deals as they often offer things at prices you will not see without it

I was skeptical about joining this membership. But, I must say it is worth it! The benefits are worthy to have. Especially with the extended return policy. It really helps because times flies quickly, and sometimes you need that extra time. They are very friendly and helpful as well.

Came with a nice rebate. Helped with the school year purchase of a surface laptop.

i went after 15 days to return something and was able to due to my membership i am very happy for this purchase which is very useful i get up to 60 days to make a return

I have been looking at the stove and refrigerator for a while. I am so glad I got them and saved some money when I got the card. I am enjoying the product's and the 0 percent interest rate.

I bought a new I-Pad and I regret that I don't remember the clerks name, but he was very helpful and advised me about my purchase and was very knowledgeable of the produce I was getting. I took out a credit card for Best Buy and explained the of the card. I have chopped there several times since and always experience the same friendly prompt service. I recommend shopping at Best Buy for all electronics, They are great and they stand behind what they sell.

I think this has been one of the greatest purchases ever. I bought a Ryzen 9 and I was upgrading it from a Ryzen 3 and the price for the processor went down in around 20 days after I bought it. I went to Best Buy and they honored the new price and gave me a credit for the difference it was around $300. I already recover my membership purchase.

I purchased the membership when I purchased my MacBook Air. It seems to be if great value, especially with the 60 day return window.

I gave 4 stars because I think that a loyal Best Buy customer shouldn't have to pay money to get a longer return window than 14 days. Formerly, Yvette was a 45 day return window for a free membership with a certain amount of annual purchases. I think there should be a half way option, because $60/year is a lot for some to pay. Maybe they could also offer one for $30/year which gives a 30 day return window.

Yo this membership is a real value. Member prices plus limited geek squad supports are great