Customer Ratings & Reviews

Proud member and I recommend to everyone. With bestbuy you can’t go wrong!!!

At first I was skeptical about paying $50 for some member club status but now I realize it’s way more than status. It’s about the journey to get to the status

I'll be honest, I don't use 100% of the benefits from this membership, but the few I have used work well, so I'm satisfied, but it's not something I use to the fullest.

Geek Squad cleaned my pc, and that service was included with my membership and then installed my new protection

The product works super well and the support team was nice with helping me figure out the membership detailing!

I love it the size is small but its perfect because you can change the font size

It made sense when we got,and when looking. As not a big electronics purchaser, thinking about-/+ it does have value.

We just purchased two computers and needed to transfer the data to the new computers from old windows 7. The Best Buy total plan covered both computers and a laptop we already had saving us hundreds in geek squad charges.

Overall is a good experience and worth having. One issue I had involved changing an order from pickup to delivery because it was out of stock. Since it was initially a pickup it couldn’t be changed to delivery even as a plus member.

My Best Buy Plus™ membership exceeded my expectations. The free 2-day shipping, exclusive discounts, and extra reward points made my shopping more affordable and enjoyable. It’s especially valuable for tech purchases. I highly recommend it to anyone who shops at Best Buy regularly!

So I was buying equipment for video streaming, that I was completely sure that I needed the items I was buying or not. When I was at the checkout the cashier asked if I wanted to upgrade my free membership to a paid one in order to get a cash discount on my items, I told her I was happy with the free membership I already had and wasn't sure if I was keeping the products or not; so I would pass for now. She proceeded to tell me that if I paid the upgrade price that I would get a discount on my items that day and also it upgraded my return exchange policy to 60 days. This seemed like a great added value, a discount and extended return in case I didn’t need the items. I left seeming happy with my new paid membership and my purchases. Well about a month later after getting all of my new computer and internet service I started to assemble my streaming setup and realized that 2 of the 3 products I purchased were unnecessary. Happy, I upgraded my memory extend my return policy to two months as I was told I went into my local store to return the products, and I was informed that they were passed the return exchange policy of TWO WEEKS. I explained to the customer service representative that I had purchased an upgraded membership and I should have 2 months to return the product according to the cashier that sold me on it. I was unpleasantly informed that I was lied to in order to get the sale of the upgraded membership and that what she sold me didn’t include extended return policy. I actually needed to upgrade to an even more expensive package in order to reap the benefits of the extended exchange policy. So I left salty and upset with my products and an upgraded membership that I never wanted or needed. I’m now stuck with the products that I didn’t need and the membership. I guess I learned my lesson to read the rules and regulations myself and not to trust a cashier to truthfully explain it to me.

Being a member is very important, I have access to good prices, help with the Geek Squad when I need technical support. I am happy with this membership.

My membership is the best thing that i could have pruchase i love the free delivery and price discount that I see on certain product is definiton a plus

It was an amazing experience and the customer service was above superb.

Quick easy delivery, good price. Great tv. Also purchased a refrigerator. Nice Ge Profile.

The service people were helpful. I don't use the membership.

This membership has paid for itself. Definitely recommend taking advantage of all of its benefits. I love being able to get price matching for 60 days.

The money we got back for our new monitor equaled the cost of our one year membership! Then we got more money back for our new desktop! To top that off, we put our rewards towards a new ipad. We are very happy!

Store crew member recommended it. It is worth it. Keeping it

This membership is well worth it! The savings on my purchase made it basically free! Love the extended return time and the customer supoort!