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Customer reviews

Rating 4.2 out of 5 stars with 40382 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 40,382 reviews
  • Rated 3 out of 5 stars

    Frustrating Waste of Time and Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my case there was no real value. I wanted my new 75” Samsung delivered on time and set up with sound bar. It got delivered and hung on the wall. That was it. No walkthru, nothing. It seemed like they were just going thru the motions. They did take their trash with them. They were on time, but that was about it. It’s coming up on 9 months and I have not needed to use this resource even once. So for me, this was a “frustrating waste of time and money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Unexpected benefits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have already reieved more than our costs to join on the first purchase. And the benefits when purchasing are still nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus membership and warrantys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could use my rewards to purchase a extended warranty after purchasing a t.v. But was told I could not because their policy against that had changed recently.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Mark! We are sad to hear that you were unsure about how the rewards worked. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing this, it was $49.99. Within 7 days the price was reduced by $300, contacted Best Buy and the $300 was refunded including tax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for anyone who wants cash back a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has helped us with several purchases but miss the free delivery option

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put 3 stars for the fact I haven't had a chance to use it yet. Im sure there are lots of great deals to be had by being a member. once I get a chance to use it I will probably update this review and give it a higher score.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and approachable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent with us even getting in earlier than our appointment time. Our phones were to all our apps and services for us. As we're in our late 60's and not at all tech savvy, this was such a relief and a great help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kinda worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy many electronics so the membership is not very useful to me. I used it to get a discount on a TV but will most likely cancel next year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy’s membership it’s a good things to have to save money on products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad isn't for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good value but geek squad doesn't apply to kitchen appliances -- i was told to contact the manufacturer after a stove top burner stopped working in less than a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was a great price.The quality of the picture is amazing.I would recommend the tv it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great and is awesome. Love the value. It gives me and great prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opened my plus membership and for me it has already paid off in services provided thru the Geek Squad in setting up my new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a true lifesaver, we bought a washer dryer combo set and the washer wouldent work it was replaced right away and we didn't realize there was a shipping bar in place and tried to operate the washer and needless to say it damaged the washer and we had to have it replaced again. Thank God we had this membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cordless phone has met what I need in the various rooms in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome, the rewards, prices everything 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Appliance Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate our Best Buy membership that has allowed us to save on purchase prices as well as financing. Our appliances were delivered within a timeframe that worked with our schedule, installed by competent service techs, and are an awesome addition to our upgraded kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the member deals! This membership is truly one that pays you back 10 fold for items you really need. Great value! I finally found a membership with perks that I actually use. Thank Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price are good with this membership worth to buy..

    I would recommend this to a friend