4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40286 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 40,286 reviews
  • Rated 5 out of 5 stars

    Money Back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't buy this type of thing because no value to me. Decided to do this when making large purchase, anticipating possibly another one. Three weeks later items I bought went on sale and I received a $530 credit. Membership cost $50 so it was a 1000% return on investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good accessibility wherever I am!!!!! Make me save money!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the great deals I got with the membership - it paid for itself on my first purchase. I would have given 5 stars except that it would not let me cancel my membership before renewal without losing the full year that I had paid for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great deal... Extra protection refunded if unused.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably good for people who buy alot of electronics. Purchased a new TV and normally don't ever buy these kind of extra protection but when the salesman told us that if we did not use it at all during the year... that at the end of the year it would be refunded in full to us. He said it was a no lose situation, so we purchased it. We have not used it at all so I am looking forward to it being refunded in November.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Deanna! Thanks for your feedback of your My Best Buy Plus membership! We're confident of the great value in your membership, with benefits like free 2-day shipping, special member pricing, exclusive access to events and products, and a longer 60-day return window on most items. If you have any questions or need support with your membership, please contact us at (888) 237-8289 or (888) BEST-BUY or visit https://www.bestbuy.com/memberships. Thank you.! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got immediate value out of the membership. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service assistance, during and after

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable associates helped me with selections. When I experienced trouble with a television straight “out of the box “, Best Buy scheduled the Geek Squad to assist, ie. Service after the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent. I appreciate you guys for hard work for a time delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rewards program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have earned several rewards for purchasing television Which is useful if you intend to continue purchasing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer in the works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole interaction in the printer department was excellent and talking with a representative re' my certificates- they all made it a unexpectedly wonderful experience. Thank you so MUCH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable and easy to use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with how simple and smooth the experience was. The setup took just a few minutes, and everything worked exactly as expected. Great design, useful features, and excellent support make this a 5-star choice. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membresía my best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encantó la experiencia de comprar con membresía

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the memebrship and use it all the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best buy plus membership offers great deals for memeber. I will defenately purchase again and would recommend for people that buy alot from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This membership is the peace of mind for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the option of unlimited Geek Squad support. They are great. Also like when we are getting protection plans on our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this helps support if I have any problems and need education as well as giving me discounts. I just bought it and so need time to understand it. I am a new customer to this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for techy people.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop BestBuy a lot for electronics and accessory use. It is worth getting their membership program. It is a win-win benefit when you shop. Perfect for techy guys like me..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Best Buy Rewards

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides great value and has saved money while ensuring our products are covered under warranty. Additionally, it has been helpful in us making the ultimate decision to make certain purchases through Best Buy instead of other retail locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for good deals. I like the free geek squad benefit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for Customers With Many Purchases at BB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I did not think this was a good idea. Now I feel different. If you make a lot of purchases at Best Buy, this is for you. That extended return window is great. This gives you more time to try out your purchases. There have been many times in the past that I have purchased an item and 3 weeks later, I realize it is not for me. It is too late to return it, now I have more time to decide if I will keep it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you plan to buy a lot of computer and camera equipment then this membership holds great value that I wish I purchased sooner. The price match ensures that you are getting the best deal, and they stand by that. The discounts on products are worth the money at the time of purchase. If you shop here, then this is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding membership in every aspect of service and savings! Best Buy on Millerville Road in Baton Rouge, LA proved to be an excellent retailer in serving our every need.

    I would recommend this to a friend