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Customer reviews

Rating 4.2 out of 5 stars with 38994 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 38,994 reviews
  • Rated 5 out of 5 stars

    Excellent investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me money. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    depending on your circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    depending on your circumstances, how much electronic equipment you usually buy per year, a membership may make sense

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed Cell Phone Question answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to say membership is the best but in all honestly can't because when we signed up for it I wasn't aware you needed to make an appointment anytime you need even very minor assistance with your cell phone or lap top. I realize I'm not a computer or iphone whiz or expert but come on guys, the greeter at the door said I needed an appointment just to ask a simple question about my new iphone which Best Buy supports. That turns me off to being a Best Buy member. Perhaps you could change your policy at the front door to include it's ok to seek an answer to a question from tech support without an appointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the best price guarantee and additional benefits!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worth it if used often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper the membership is a decent deal. I paid $50 for it and got a $50 certificate to spend at Best buy. I purchased the membership in order to get two month price match on a TV purchase and that is the only reason. I was banking on the price of my purchase to decrease which didn't happen but I'm not mad I got the membership. I will not be getting it again though because I simply do not shop at Best buy often enough.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, ANTONIOL! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We thank you for giving the membership a shot, and hope you can take advantage of the great benefits. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you have any questions for us, please reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision to make. Very convenient for members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast processing and timely delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m using my membership 100% of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being part of membership plus is such a great thing, I’m not gonna lie at first I thought it was only a “marketing thing” but now I can truly see what a plus member is!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the most convenient place you can get stuff for cheaper prices than any other store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't mean to register for membership and when I saw the charge appear after a month they quickly and easily canceled it and refunded my money. Easiest membership I've ever had to deal with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing paid for itself, I purchased my lovely Mac when I signed up and instantly saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make Life Easy; Call a Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may take a week, but when you need a Geek, with Best Buy Plus you've got someone you can trust who will come to your house and without any doubts and without any fear fix up your gear while you kick back and enjoy a snack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is actually beneficial for me. I don’t go to Best Buy often but when I do I receive good savings. I’ve also received cash back and discounts that I wouldn’t be able to get otherwise. It works out for me-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deals and delivery options I love it and I would recommend everyone to buy it good savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this going on two years now as always great especially for electronics or bigger appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Best Buy Plus membership when I bought a new TV and sound bar. It is one of the best investments I've ever made! I got bonuses of over $200 for my purchases, and the bonuses continue to come in as I make Best Buy purchases. Great deal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad digital sound (was good before), great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, Samsung had good sound and picture and was the cheapest at Best Buy. Now, like everyone else, it is overly digital sounding (harsh and not real...I call it scratchy-sounding). I wanted a simple TV like the last two Samsung's I got about 5 years ago (funny, both went out on the same weekend) but now there is way too much complication from pushing of products/services

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We understand your concern with your Samsung devices. While the product itself is manufactured by Samsung, we strive to provide a positive experience for our customers, regardless of the brand. We'd be happy to look into your concerns via the proper channels. For more personalized support, call us at (888) BEST-BUY or (888) 237-8289 or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) referencing your My Best Buy Plus review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Buying the Membership paid off!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As our salesperson told us when we bought our TV, we should watch for sales around Super Bowl. I did and called yesterday to claim my difference. Once I had a person on the phone, she was so polite, so quick, and handled everything perfectly. So impressed with our knowledgeable salesperson and the woman who refunded us the sale price difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our membership has already payed us back in saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already saved more than what I spent to enroll in the membership. When I buy a product that shows what I would be paying with my membership Im a little skeptical thinking there may have been an error in the printing because some products have a huge difference in price for members compared to non-members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and sales peoples are knowledgeable Always comparable prices

    No, I would not recommend this to a friend