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Customer reviews

Rating 4.2 out of 5 stars with 40273 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 40,273 reviews
  • Rated 4 out of 5 stars

    Time will tell if it's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this will probably be worth it in the end, and I've taken advantage of a price match already. But I'm knocking off a star because there was supposed to be the benefit of 60-day returns and an item I bought Oct. 27 is saying returns no longer available. I'm not sure why the system did that and I hope it doesn't in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff and very helpful. I purchased ny first Chromebook and they set me up wuth a Best Buy card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop alot at best buy, completely worth it. Lots of discounts, 60 day return window(Ive used this alot while upgrading my pc with ease and no issues) Only 50 dollars annually, I have now used 50 dollars in rewards and have 30 dollars to use towards any purchase. this is sooooo worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value and Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value; especially if in the market for products Best Buy offers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly it may not be worth it to purchase this membership, I used it maybe four times over the year and it never gave me any discounts really that I can remember. I don't shop at Best buy that often but I did get a 86-in television and it never gave me any points back as well as earbuds for a couple of times and it never gave me any points I don't remember getting any freebies from this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your feedback on your My Best Buy Plus membership. While earning reward points is a benefit of being a My Best Buy Credit Card holder, your My Best Buy Plus™ membership is packed with benefits such as free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and extended 60-day return window on most products. . For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Samsung 4 burner Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really disappointed in what I received because my stove came incomplete, even if it was open box The stove was complete when I saw it in storeI don’t care. I paid cash for it for it to be incomplete, and no one tried to help me. very disappointed with the Compton location. so theyday my stove is still incomplete. It’s still missing a burner and no one I mean absolutely no one has contacted me in regards to this issue. you guys should check your cameras to see where my pieces went.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, NATALIER! We appreciate you sharing your experience with your My Best Buy Plus™ membership. Open-box items are a great way to save, and this is not the experience we want for our customers. For further assistance with your experience, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble setting up my new iMac Mini so I packed everything up and went back to Best Buy. A very courteous and understanding young woman had it up and working in about 20 minutes. I followed her guidelines when I got home, and everything is working fine now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesman who sold the washer was not real good. The delivery guys were OUTSTANDING!!! The washer is doing a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great experience and I’m really grateful to have spent 50 bucks for this just can’t plan that has already saved me money and giving me some free trials to some different Apple programs, including Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was useful! Recommend getting the membership! I never knew I needed it until I had it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. The membership allowed me to save $185.00 through price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doug Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with this Plus membership. I got to use the Geek Squad at No Charge. Best Buy is able to pull up all my contacts with them to use to fix our issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. There seems to be many benefits to having his membership but it's too early to tell since I haven't made that much use out of the benefits yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have gotten some good deals and keep up to date with my tech. I was skeptical at first but when I bought a TV at Best buy it was a no brainer to get the best buy plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our overall experience was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service received was amazing answered all my questions and directed me to exactly what would be needed to accommodate our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership already saved almost 200$ on 2 products alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership!! Great Deals!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the real deal. I have been able to find items I have been wanting at a discounted price. Because sometimes I have not bought an item due to the price its at but having the membership deals makes it so so worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the drops and discounts. Additional warranty is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridgestovemicro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate all that bestbuy has to offer they explained everything made us feel very comfortable with our purchases the membership brings great peace of mind that we can count on bestbuy thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-worth the price! I really like the extended return policy and the extra discounts that members-only get. I'll renew next year too.

    I would recommend this to a friend