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Customer reviews

Rating 4.2 out of 5 stars with 40269 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 40,269 reviews
  • Rated 4 out of 5 stars

    Bb membershop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is good but it was better before When you could get free delivery and free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program, especially when you can get refunds after the fact if another vendor runs a lower price on the item you purchased. To me, it’s a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership gave me 60 days to return appliance if not satisfied. Worth every cent to have this option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I Have No Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have No Idea! Someone in sales told me I was getting a membership when I was making a big purchase. Since then, I notice I have been thanked for being a member every time I talk to someone there on the phone. But, as to what dollar value, or convenience, accompanied the membership, I Have No Idea. And as for 'would I recommend'? You guessed it; I Have No Idea.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jerry! I fully understand it's of the highest importance to get the most value with your My Best Buy Plus™ membership, and that value begins with understanding the benefits. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was hesitant but when the great tv specialist told me all that membership offers I couldn’t turn it down. After I bought my 77 inch and went back a week later to ask about how I could buy a warranty. That’s when it all happened was told what it could do for me so I purchased a warranty membership and right then I saved $250 off my tv because of the price drop from when I purchased my tv what a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good shipping and returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it for the return policy and also for the two day shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to save on a dishwasher - Not only did I save money, the KitchenAid dishwasher leaked from day one, no fault to BB - After three warranty visits, BB exchanged the dishwasher because it was within the 60 day extended window for a return / exchange - Other stores have a smaller return window for appliances, so purchasing the Plus membership has paid for itself twice or I would have been stuck with continued warranty service which was becoming frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope to Get Some More Deals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just benefited from a price drop on my TV purchase, assuming the credit comes through. I'm hoping for other great deals in the upcoming months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the discounts and rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Guys Are The Best ! ! ! What else can I say, Great benefits excellent service and no hassle returs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it if you like to shop at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a constant Best Buy shopaholic like me, this membership is a no-brainer. Probably not worth it if you only shop a few times a year. I have saved quite a bit of money since and the free two-day shipping is a nice benefit along with the 'exclusive' discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision to go with Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got Best Buy Plus membership. It has saved me so much money in the long run! The ability to have a longer return window for purchases, and to get a price match within 2 months of a purchase is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we purchased this. It allowed us to have 2 months to return a TV instead of 2 weeks. After a couple weeks our TV started having issues and without this membership we would have been out of luck. We also go a $50 reward for it so it essentially paid for itself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel it is worth the money I paid. I rarely purchase big-ticket items and, at my age, I'm not into gaming, etc. We got "hoodwinked" into the purchase of the membership when we were told the high cost of a small refrigerator we wanted to bring into the store as we purchased another. We were told we could only have the old one recycled with either a cost or a purchase of the yearly membership. Maybe there will be something that breaks down where a larger purchase must be made, but to be receiving redundant notifications/emails about "deals" that mean nothing to us, it is just an added frustration!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. I'm truly sorry to hear that your experience hasn't been what you expected. We'd be delighted to help you navigate the benefit options to ensure you find what truly suits your needs. For any questions or concerns, please don't hesitate to connect with us at (888) BEST-BUY (888-237-8289), or by visiting https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in for a price match and the gentlemen who helped me was very considerate and quickly took care of the match for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership easy pays for itself without even really trying. The deals I have received for being a member have paid for this membership 2-4 times. Typically I do not like memberships like this but when the math maths I go with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and gives me piece of mind knowing I have the best care with the Geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I shop at Best Buy a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped in finding a new gaming monitor and the associate that aided me went above and beyond to do so. I cannot recall her name but she has been there for years and has multicolored hair ! Got the membership as a perk with the purchase of the monitor due to a promotional deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use it as much as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership helps tremendously on other purchases, great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worth it if used often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper the membership is a decent deal. I paid $50 for it and got a $50 certificate to spend at Best buy. I purchased the membership in order to get two month price match on a TV purchase and that is the only reason. I was banking on the price of my purchase to decrease which didn't happen but I'm not mad I got the membership. I will not be getting it again though because I simply do not shop at Best buy often enough.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, ANTONIOL! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We thank you for giving the membership a shot, and hope you can take advantage of the great benefits. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you have any questions for us, please reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a great incentive to our tv purchase. I look forward to seeing the new deals sent to my email.

    I would recommend this to a friend