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Customer reviews

Rating 4.2 out of 5 stars with 39106 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 39,106 reviews
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy workers were great at helping me pick my LG TV. I absolutely love it! They also told me about best buy plus! It comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far like my Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the professional help I got with Konley Patch. Some of the Geek Squad are not so experienced. Insist on getting an experienced person to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy the best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has buy for one of the best memberships that I have agreed to. I have no complaints about the company buy for the best hand down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working very smoothly and fully protected without any problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit my needs, but the higher tier does.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Plus as part of a promotion, so the cost and the reward basically cancelled each other out. Based on my spending habits, I only saved about $22 dollars that year with the membership. When it came time for renewal, I didn't really see the value, but I did opt to upgrade to the Total tier which gives you 2 years of geek squad coverage per product. Since i was buying a new laptop at the time, that felt like a much better fit for my needs. My biggest complaint is there's not an easy way to upgrade or downgrade yet. You have to cancel the existing membership and buy the one you want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best! They connected by tv to my stereo system with no problem and had the patience to answer questions after. Many thanks to Steven and the guys!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used so far. Not sure if it is a good thing or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I can dig it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection on purchasing, is worth something. For sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps my budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helps me stay within my budget for items I purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had couple months but so far all is good. Im sure better things are coming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership based on value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value and it help sin purchase at Best Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's not the most useful so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would matter more if I purchased electronics regularly. For someone who primarily uses this for accessories, toys, and collectibles, this hasn't been super helpful. I haven't gotten early or priority access to anything that I buy regularly; there usually isn't a discount using this either. I'll hold onto it for a year to see if it changes, but it doesn't look like I will be renewing this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Worth it for sure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me a ton with my last purchase! It’s always nice to see the deals available as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have. Members ONLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who are consistent Best Buy shoppers this membership is definitely a must have with the opportunities to return devices in a more timely timeframe is important. Did I mention the deals that memberships offer, it’s phenomenal?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it to become a member of bestbuy! Worth the value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently enrolled in the Best Buy Protection Plan and I couldn’t be more satisfied. The coverage is comprehensive and has given me real peace of mind knowing I'm protected against unforeseen repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership benefits, highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership plan is excellent value, esp the fact that you get geek squad protection on purchases, gives you great peace of mind. Also the selection of products and customer service you get from Best Buy is simply outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value, having the Geek group available to you is priceless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine haven’t really used it yet but seems ok. So sometime I’ll use it I’m sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not seeing the benifits yet, still early. Just purchased washing machine and dryer.

    I would recommend this to a friend