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Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 40,257 reviews
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan on purchases and longer return time if needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not sure it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: it saved my behind by, extending the time i had to return a dishwasher that ended up being a terrible purchase, so we were able to get a different one we love. CONS: they claim that they will refund you for purchases that go on sale within a year of you paying full price….. of course, this has never ever happened. Not sure if it’s worth it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had my kitchen remolded, I purchased all my appliances, sink and drawer pulls from Best Buy. I checked with other stores and no one could give me a better price. Also they were able to hold all the items until I was ready for them to be delivered. During the construction I needed the different peices at different times. Best Buy was right there to help me every step of the way. They were extremely easy to work with. I would highly recommended Best Buy and there membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plus side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This enhances return policies, price matching, and early access to deals. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I will save a lot with this My membership, I really hope that by the end of this year I will have saved a lot with this decision

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful if you’re a regular shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it a lot to try out new peripherals and this allows me to get a month or two with the item in hand to see if I want it or if there are any defects that show up eventually. Best Buy always ensures I can return unwanted items hassle free. Discounts are nice sometimes too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sales person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person who helped us at the local Best Buy was extremely helpful. We were undecided among three laptops, all around the same price, but we explained our upcoming plans for using it, he helped guide us toward one in particular. Then when we found out that it was not in stock, and another com[ponent appeared to be not in stock, he found a shipment date certain, and double checked that the other part was in fact in stock but somewhat mislabeled. After all this assistance, we went ahead and signed up for this "membership" but have no idea what benefits it may offer.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Lazz! Thank you for this review and feedback. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Peeps purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable on our security purchase how to make the best of getting set. Thank you Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got money back. This ended up not costing me anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value. Especially if you're planning to make major purchases or making upgrades throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself instantly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between random gift certificates, huge savings on a laptop, and more - this membership more than paid for itself instantly. If you are going to make a serious purchase at Best Buy (or more than one), definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair looking plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it looks like a good program and time will tell. The staff when you can find someone are still fairly helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take me to your membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this membership and so far it has almost paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you like deals and security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you're able to return items for 60 days after instead of 14 days. Also the savings and discounts you get with this is insane it's already paid for itself many times over!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a value add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is the real value. I would recommend. You got to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really sweet and amazing by dealing with best by and I’ve never regret singing up the best my account I really enjoy all my purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the lower price, in store or online. No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the availability of getting a lower price for items purchased if it/they go on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy for meeting my expectations and needs. You have expertise in your store and your employees. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Mbrshp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership...it was very helpful)! Additionally, i was able to get more discounts with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent salespeople

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was extremely helpful. Very knowledgeable, courteous. You had great prices for the July 4 sale. When the geek squa came to our house previously to install our 98 inch TV they were terrific too

    I would recommend this to a friend