Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40259 reviews
(40,259 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good membership to have- worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt too sure in the beginning, but it actually turned out to be a great service with perks.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for new TV and your salesman went above and beyond to help us
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers at best buy super helpful. Every time i go in i get help fast, i can find what im looking for fast easy payments methods i like it. Once they get in the system they know right away im a member. Best thing they treat you good without knowing you are a member.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Try it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully this membership is worth it. Seems to be a plus since you have more time to make returns.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Must have: Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value and will be so useful for purchases and help needed in the future.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Best Buy Plus membership is not email functional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot use my Best Buy membership because the email function is blocked by Best Buy and no associate so far has been able to correct the problem.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Good stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best membership you can buy simply because of the protection it offers
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Why am I paying money for this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give a better review if it was just about the customer service, but i specifically got this in case anything happened with my daughters new tablet i bought at the same time. Little over 2 weeks later the tablet wont turn on. Everyone tells me its probably a manufacturer defect, but i need to a schedule an appointment with Geek Squad cause blue shirts cant if it works or not. So i schedule an appointment and make time out of my day to come in and have someone in a black shirt take a look at it and tell me the exact same thing, but they dont do repairs in store, so they will.have to send it out and i should have it backnin 2-3 weeks. Ive been keeping track of the status and not only are they not done confirming its a dud,it hasnt even made it to the repair site yet? Its been 20 days. You ask for a review on my membership, and i tell you if this is the kind of treatment you get if you pay for it, i shudder too think what normal customers deal with. Im not confident i will be keeping this membership.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Gage! Thank you for your feedback of your My Best Buy Plus membership. I understand your frustration with your recent tablet purchase. While the product repair itself maybe a manufacturer issue, we strive to provide a positive experience for our customers, regardless of the brand. I'm truly sorry to hear you've had issues and that your experience left you feeling disappointed. For further support, please reach out to us on via Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter/X (twitter.com/BestBuySupport). Thank you!
Rated 5 out of 5 stars
Plus membership extended return policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Plus membership the same day I got the PS5. The reason why I bought it was for piece of mind, just in case something went wrong with the PS5. The Plus membership would give me several more weeks to return or exchange my product since I was buying it as a holiday gift for the family.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Nice perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member ship is awesome i use the coupons i earn towards other purchases
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Hope to use it some day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't found a use for the membership yet. The items I want never seem to have any discount due to the membership. Having longer to return something is nice, though I haven't used it yet, but I also think that should just be normal store policy without a membership.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 5 out of 5 stars
Great Membership for Frequent Shoppers
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The My Best Buy Plus membership has been a game-changer for me. The free shipping alone has saved me both time and money, making it incredibly convenient. I also appreciate the extended return periods, which have provided me with peace of mind when making purchases. The exclusive discounts and special offers have made my shopping experiences even more enjoyable. Overall, this membership has added tremendous value to my Best Buy shopping, and I highly recommend it to anyone looking to enhance their shopping experience.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good offers in holidays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On this holidays this is a good opportunity to take the advantage of this membership with the prices going lower and lower you can always ask for a price match and get your so hard earned money back, like in my case I bought a lot of presents for the family and whit the extended return offer I managed to get a price match to get money back
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it for deals and trade in credit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for deals and trade in credit, plus having longer to return an item is a must if you have a busy lifestyle
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this membership because it has a lot of perks and benefits.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Kindle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the size is small but its perfect because you can change the font size
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership perks make the Best Buy experience more attractive.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Way better deals than I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gotten some amazing deals and saved a good bit! Like, legit savings. Not one of those situations where an item has been “discounted” by a measly $5. I’m talking like $50 savings sometimes. So far it’s been worth the cost.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the membership perks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member was super helpful in getting some great deals. I save a lot of money versus buying stuff without the membership. I would recommend this for sure if you plan on buyying big ticket items or looking for digital deals.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great basic membership
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great deals and rewards promotions back. Also really enjoy the 60 days to return or price match.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
