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Customer reviews

Rating 4.2 out of 5 stars with 38710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 38,710 reviews
  • Rated 4 out of 5 stars

    Love the product but disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new game it is fun and interesting. A twist on normal shop games. Although i am disappointed in the shipping. I paid to get it early instead of doing the free shipping. It came late. I received it on the day free shipping would have had it here. So i am angry that i had to pay for shipping if i didn't get it any earlier.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great membership

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits, I love the membership discounts and the extended return policies allow me to take my time on purchases to ensure that the item is a great fit for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales associate at the customer service desk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate I had was amazing. I went to the Best Buy in Valley Stream. I’m not sure her name, but she was very kind and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership. It is great idea because. It helps you get the items you want for a good price. Also with this membership I get to know First. About the discounts some items will have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership has been completely worth it. The member pricing alone has already saved me money, and having access to fast shipping and exclusive deals is a huge bonus. The added protection and support from Geek Squad gives me peace of mind whenever I’m buying electronics for my home and family. Overall, it’s a solid value that makes shopping at Best Buy easier and more convenient. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus Membership Review Overall Membership Rating: Excellent Star Rating: 5. I recently signed up for the Best Buy Plus membership and have had a very positive experience so far. Here are some of the key aspects of my experience: Positive Aspects Exclusive Discounts and Offers: The membership provides access to exclusive discounts and offers that are not available to regular customers. This has saved me a significant amount of money on various electronics and accessories.Free Shipping:One of the most beneficial features is the free shipping on all orders, regardless of the order amount. This has been incredibly convenient, especially for smaller purchases that would otherwise incur shipping costs.Early Access to Sales:Best Buy Plus members receive early access to sales events, allowing me to shop for popular items before they sell out. This has been particularly useful during major sales like Black Friday.Extended Return Period:The extended return period is a great perk, giving me more time to decide if I’m satisfied with my purchase. It provides peace of mind, knowing that I have additional time to return or exchange items if needed.Areas for ImprovementLimited Availability of Certain Discounts:While the membership offers exclusive discounts, I've noticed that these deals are sometimes limited to certain product categories. Expanding the range of discounted items would enhance the value of the membership.Communication:I would appreciate more frequent updates on new and upcoming offers. Sometimes, I only discover these deals through my own research rather than through direct communication from Best Buy.ConclusionOverall, I am very satisfied with the Best Buy Plus membership. The benefits, such as exclusive discounts, free shipping, and early access to sales, significantly enhance my shopping experience. The membership is definitely worth it for frequent Best Buy shoppers. However, there is room for improvement in terms of expanding the range of discounts and improving communication.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeksalltheway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten to use it but I did use the geek squad for a batter in 2009

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great coffee quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this espresso machine. It’s extremely easy to use, even for someone who doesn’t want to spend time adjusting settings. The coffee quality is excellent, with rich flavor and great aroma. Cleaning is simple, and the overall design feels solid and well made. It makes café-style drinks at home without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I personally loved assistance or helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Experience at Best Buy! I had an amazing experience shopping at Best Buy! The staff was super helpful and knowledgeable — they answered all my questions and helped me choose the perfect product. The checkout process was smooth, and the item was well-packaged and ready on time. I really appreciate the quick delivery and great customer service. Everything worked perfectly right out of the box! Definitely a 5-star experience — I’ll be shopping here again soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is easy and convenient to have. Instead of 30 day you get 60 for returns. If you see an item you purchased within your time frame on sale you can call to get the sale price without having to go to the store. Your items are also insured.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Certain Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this membership made a lot of sense for things like electronics as there were incentive kickbacks as well as extended return windows on TVs from 15 to 90 days. Overall it was a good membership; however, the rotating offers didn't line up with what I was shopping at the time making it less valuable in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dissatisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy in Waco did a good job. I hate the tv I bought. The color is terrible. I have tried to adjust it every way possible but it still looks bad. The picture in the store was beautiful but not at my house. Very dissatisfied with my choice.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with not viewing the right color on your television can be difficult. We do offer professional color correction to get your television looking it's best. Reach out for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership plan . Inlove my membership and use its all time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for big purchases. Purchased a gaming computer and got over 200 back in rewards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad cancelled plus plan without asking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in yesterday for my computer to get a new hard drive that was suggested last week when I had it diagnosed. I was told at the time it would be $80. The person at the counter cancelled my plus membership without asking and said I had to sign up for Best Buy total plan for $179 unless I wanted to pay $350 for the hard drive. Uh,no, seems like blackmail and not ethical! I was pretty angry about the plan being cancelled without my permission. At this point the woman who did the diagnosis last week came in and took over. A much better experience, she went out of her way to work with me on the transaction and was much more pleasant. Still not happy at being blindsided when I expected to pay $80 and having to pay well over $200 to get the hard drive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the opportunity to get a refund on a product you buy for up to 60 days if the product goes on sale. For $25 bucks could save you $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have purchased something from Best Buy, I have been very impressed. Our last purchase was a 65 inch OLED television. Free delivery and only $50 to take our previous TV! The year before, I purchased an automatic starter for my car through the Geek Squad! The best thing for these cold winter mornings! The customer service is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals are good for membership person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to buy, and you will have great discounts on products compared to regular purchase plus membership is worth for buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with my membership. Honestly don't know many of the perks. Obviously there was a plus side to it or I wouldn't have paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership because I felt it would help me when making my purchases. It certainly has since getting the membership. I have purchased a refrigerator and iPad Air and I have other things that I'm thinking of getting. Getting points for these items has been great knowing I can use them in the future

    I would recommend this to a friend