Customer Ratings & Reviews

The young lady who assisted me was excellent. Informed. Me of the sale discounts I could receive and assisted me in joining the membership and the advantages .

The membership gave me some extra return time on an expensive item. I really appreciated the extended service.

I’ve been really happy with my My Best Buy Plus™ membership. The free 2-day shipping and exclusive member pricing have already saved me money on a few big purchases. I also like the extended return window—it gives me peace of mind when buying electronics. The yearly fee is reasonable considering all the benefits, and I’ve found it especially useful during sales events and for getting early access to deals. If you shop at Best Buy even a few times a year, the membership pays for itself quickly.

Kindly train your staff while suggesting proper Replacement Trim Kits. Create a basic manual which will ask the customer 1. The size of the cabinet - Width, Height and Depth. 2. Size of any microwave along with Trim kit. The trim kit will be good match or not can be decided based on above to simple dimensions. I wasted 39$ shipping fee and 159$ installation fee. As your installer was not able to do install as I had a bigger space to fill. I have to go for customizations or get custrom trim kits built.

Transferred info from old phone to new, put on safety glass with case protector.

I don’t know if having this membership helped me secure a certain product in high demand but it definitely made it easier. So far it’s been great, the extended return window is worth it alone.

I really like my membership I recommend it, the best products, with the best prices on the market, and the best promotions, with the best discounts

This is my first year as a Best Buy member, and honestly, it’s been solid. I signed up when I was buying a new TV, and the membership paid off right away—I saved some money on the TV and even earned Best Buy rewards that I used toward another purchase later on. It was a nice bonus for stuff I was planning to buy anyway. I will say, the phone customer service line was kind of a hassle—way too much back and forth. But when I went into the store, the folks there were wicked helpful. They got everything squared away without a problem. All in all, it’s definitely saved me some cash, and the perks have been worth it. If you shop at Best Buy now and then, it’s not a bad deal at all.

Its awesome. Im.back from a month break subscription. They just drop the 50% membership plus promo. Whoootþ✨️

saved me alot of $ during blabk friday sale. I was able to get free dilivery and removl of old washing machine.

They allow extended price adjustments and product returns. They send out special deals. There is value in having this because if by chance you have a price adjustment on a big purchase like I did, it pays for itself.

This saved me a decent amount of money when i added it in buying my pc purchase. I got a credit about a week later that paid for a new keyboard for my new computer. The gentleman i dealt with at the store when getting this was great.

Our new laundry room is small but the delivery/install crew managed to install the washer and dryer with pedestals without any issue. And even though they had a busy delivery schedule, they spent the needed extra time to be careful to install it into a tight space without any damage or scratches to the appliance, walls doorways, etc. They also did a great job cleaning up all packaging material before they left. In short, it's what every delivery experience should aspire to be.

I recently purchased a new LG OLED TV from Best Buy. The salesman was excellent. However, I don't feel that I was given enough infomation about the warranty or how to obtain help with questions about the TV set up or adjustments.

If you shop at Best Buy more than once a year, this is a no-brainer. The free 2-day shipping is great, but the real value for me is the extended 60-day return window. It takes the stress out of buying expensive tech because I have two full months to decide if I want to keep it.

I recently shopped at Best Buy and had a great experience. The staff was helpful and knowledgeable, especially when I had questions about different options. The checkout process was quick, and the store was well-organized. My order arrived on time, and everything worked perfectly. It’s always nice to shop somewhere that still values good customer service. Highly recommend!

I hate purchasing in-store programs, but honestly, this one is worth it. I mistakenly bought a monitor that I thought was the correct model from the box, but it was a different model. I couldn't return it for about 2 weeks because I was busy with life and work, but this program makes it so easy. No questions asked and a full refund. I 100% plan to keep this.

We love our new Samsung refrigerator. Great design, spacious, and super quiet. The freezer had two types of ice. Delivery was fast and efficient. The price was reasonable for the quality. Highly recommended

I’ve had the My Best Buy Plus membership for a while now, and it has absolutely paid for itself, especially when buying larger appliances. The member-exclusive pricing, free 2-day shipping, and extended return window are incredibly helpful, but where it really shines is the extra savings on big-ticket items. I recently needed to replace a couple major appliances in my kitchen, and saved a significant amount just by being a Plus member. Combine that with the added peace of mind from member perks like early access to sales, and it’s honestly a no-brainer if you shop at Best Buy more than once or twice a year. Highly recommend!

The membership is well worth the security of having the Geek Squad to ask any questions on today’s electronics. The extended warranty gives you peace of mind if any problems arise. I would highly recommend the quality and great prices from Best Buy’s!!!