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Customer reviews

Rating 4.2 out of 5 stars with 40269 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 40,269 reviews
  • Rated 5 out of 5 stars

    Best Buy membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman recommended this product. And so far, it's paid for itself 4 times over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying for first time. Simple benefits hopefully would help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot more useful than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be completely honest, I was worried the membership wouldn't be all that useful and I originally purchased it after getting a really good deal on an open-box device. I still saved money compared to buying new even with the membership. After that purchase, I found an even better deal on another laptop and ended up returning the first one and keeping the membership. However, I realized I found that deal as it was a member exclusive on BestBuy's website and it gave me 2-day free shipping on my order. Genuinely, worth the $50 I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for all major purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this before you make a major purchase. I love the extended return windows that it gives you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is a MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally has paid for its self the first visit don't not buy this as the price match within a certain time has returned me over 100 dollars in my first week of having great program and if your a techy guy like me its a life saver I wouldn't go anywhere else for my electronic needs after having this and great staff to help me along the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the staff !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff made it very quick and easy to make our purchases. When we went in to make the purchase, we had changed our mind on one of the items and they were very helpful and accommodating. We love the items we bought and we love the staff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of a useless membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first year with the Best Buy plus membership. I was hoping it would be more useful for me than it was. I wanted to buy a kitchen aid and I found it on Amazon for a cheaper price than the website. However, when I went to price match in the store I was told that, as a plus member, I would be getting it at the same price as Amazon. If Best Buy price matched already, why do I need to pay for a membership that’ll give me the same price as if I would’ve just price matched it? It doesn’t really seem like it’s benefiting me in any way. But, again, maybe I just need to see if there’s better deals on other things that it could be useful for.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for providing your review. There are many benefits to the My Best Buy Plus membership like member-exclusive sales and events, free 2-day shipping, and a 60-day return and exchange window, which also allows you 60 days to price match a prior purchase. If you have any questions, you can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesperson was great, very knowledgeable. Understood exactly what I needed and wanted, did not pressure or try to upsell me.... Good guy.... I felt he was legitimately honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great and use it all the time. I will recommend it to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far pretty nice, gets good discounts that are more valuable than the cost of the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Offers and Benefits

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the extra deals you gain access to as a member. I also really like the customer support chat. My only complaint is that you see deals about getting a membership after you are already joined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We renew yearly.. Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is invaluable. I make multiple purchases from Best Buy - they are my go to store - and that has paid for the membership many times over. Returns when necessary (rarely) are easy and customer support is knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm so happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Gold Membership has been a fantastic investment. The exclusive perks, such as early access to sales and special member-only discounts, have saved me a significant amount of money. The free shipping and extended return period add incredible value, making every purchase worry-free. Customer service has been top-notch, always providing prompt and helpful support. Highly recommended for anyone who frequently shops at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and the added peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the peace of mind getting protection plans on purchases, and the unlimited support with the geek squad are great, although I don't use it as much as I should, it's a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing better to buy at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re planning to buy a bunch of stuff thake the membership you’re crazy if you don’t take it because nothing better to buy at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Manipulative sale?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what the membership offers, especially the phone warranty. I didn’t appreciate that this was the oblitérer only membership offered to me, with no mention of cheaper options.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      FrancoiseT! A My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. While a My Best Buy Total™ member includes the benefits of the My Best Buy Plus™ membership along with 24/7/365 support, discounts on repairs and advanced services, and up to 24-months of protection for most devices with an active membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention your "My Best Buy Review" when reaching out. We'd be happy to help with any questions or assistance you may need regarding your membership. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth the annual fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the perks it has provided so far esp if you have use/take advantage of it before it expires and the next ones presents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints from me. Easy to work with. Prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the discounts and offers I am given for being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with the membership. The deals alone have saved me a ton, and it’s nice knowing I’m getting a bit more value every time I shop. Definitely recommend if you buy from Best Buy even a few times a year.

    I would recommend this to a friend