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Customer reviews

Rating 4.2 out of 5 stars with 40382 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 40,382 reviews
  • Rated 5 out of 5 stars

    Only Great Reasons to Join!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a why not! Savings, benefits, and value as a frequent Best Buy customer. They always take care of me - whether it's my home entertainment system - btw, I love my Sonos setup throughout my house, or computers for my kids, or work computers, or random tech for the house. Best Buy Plus is well worth it if you love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My store clerk was very helpful making sure I purchased the Lap Top I needed to operate my small business. The purchase of the Pus Membership will be very handy for our small business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the diligence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job, taking their time to install the TVs in a workmanship manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great deal. I like the fact that I can get help when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free shipping!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the shipping benefits alone. The extended return window is just an added perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has been a great value to me so far. Free shipping, member exclusive deals, and extended return windows have been the main benefits I use. Also get monthly personalized deals to save even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was worth it bc i bought a tv but broke when during delivery, had to go out of the country so by the time we came back the return day was up but with the membership, it was extended so it worked out for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans and geek squad are excellent services. Membership totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my geek squad membership twice now and had the same young man both times. He was great!! I don't recall his name he had dark curly hair. He was knowledgeable and very nice, an excellent representative for Best Buy. Other than that I have not had the chance to do anymore at Best Buy. I will be in soon. Betty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re the best and I will recommend my all my friends to get the Best Buy membership. Thanks a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good first pc games run really smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love to buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good services love to buy again for my room and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The discount I received having the membership was worth it as it reduced the cost of the 2 laptops I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Very convenient and best for deals and returns later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A grey season to be a member at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since we were members. It’s that time where several things need attention. Nice to know we can go to Beat Buy and that purchases will be serviced by Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator by Kitchen aid and Whirpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Kitchen aid refrigerator had factory defect, they change it to Whirpool upon delivery another damage happened and returned again. I am very unhappy about this products. I will not recomend to my friends and family...Very much disappointed.!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Millie! I can definitely understand the desire to have a smooth refrigerator delivery process as a member. For reference the benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Not really seeing the benefits…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I understand every business has (or will), adopted this idea of charging customers for a “special membership,” it really is not what I thought. I have spent a ton of money at Best Buy, I love shopping at their store, but this membership feels like a joke. You pay $49.99/year for these member benefits, but are they a benefit? We get 2-Day shipping, but when I want something fast, my Amazon has some same day, next day, and two-day options. Then we get “Member pricing and discounts.” Where? The discounts are on most items are a slap in the face to loyal customers. I get notifications and emails about deals but when I view them, I get upset I wasted my time. Look, I understand in today’s economy, a saving is a saving, but you would think paying for a membership would give you better deals and coupons. A perfect example of these “deals,” is their Dyson V8 Cordless Vac. It is on sale from $470 to $383. If you’re a total member or total plus member, (PLEASE SIT DOWN BEFORE READING HOW MUCH YOU SAVE), being a valued and now paying member you get to save an additional, whopping $3!!! If this review allowed emojis, I’d insert a few. The Membership offers “Early access to hard to find products.” I have not used this feature. Lastly, you get an extended 60-day return window on most products. I guess this is a benefit if you purchase an item that you later aren’t feeling. Sadly, this membership is very basic. Worth $50/year? Not in my opinion. I feel like this should be automatically included for any rewards member. Then maybe have the total plus membership as an upgrade option but less than $179/year. Maybe my thoughts will change in the next couple of months? Maybe they will send out better deals and savings, but at this time, I’m not impressed with this membership and will probably cancel before the 1-year auto renewal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Best Buy Plus for $49,99 and was immediately able to save nearly $180 on a new Samsung watch for my husband. So if you are in the market for any new electronics, home appliances, etc. it definitely is a great way to the best pricing on Best Buy products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth joining!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time to be a member, but I should be as I shop there often. The savings will pay for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great membership to have. It serves for different areas and puts the customer at was to know that the products are covered.

    I would recommend this to a friend