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Customer reviews

Rating 4.2 out of 5 stars with 40404 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 40,404 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t going to buy the membership but the price protection for a period of time was the clincher.I also liked the extra return time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bene fits and perks with BB membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bene fits and perks with BB membership. Also, when you purchase something and if it goes on sale AFTER you have purchased you are credited the difference on the new sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with very friendly people. Never a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good discounts on large purchases. Pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to Best Buy why not it's your Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I haven't had any problems every time I go to the store everybody take care of me with great care and I recommend you all to everybody The service is excellent the people are kind encourageous it doesn't get any better than that What more can you ask for and the prices are compatible and you can pay on time so why not What more can you ask for and the prices are compatible and you can pay on time so why not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership that pays for itself with 60 return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership will pay for itself if your buy more than one electronic from Best buy in a year. The ease of returns and the overall in and out process with the my best buy plus most definitely has been worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were on the fence with this, but decided to pull the trigger as we were buying our son a PS5 and this would extend the return/price match period. The price match alone as covered the expense of this membership and they also gave us an additional $50 in store credit just for signing up! Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT for larger computer tech purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SERVICE! Recently got a speaker system from Best Buy and it really helped me to save money and get the maximum amount of coverage for my tech. Haven’t had any problems since I joined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as much as I shop electronics at BestBuy, it’s absolutely a solid value. I don’t normally do protection plans, but they’re a great value-add with Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy that I can have a better time to test things to see if I like them before buying I enjoy the customer experience and the 60day return policy and I really enjoy the discounts they give

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership. we highly value it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership with much value to it. Available all the time with great product selection and outstanding service to install variety of products purchased plus follow up service as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently used the price matching benefit and saved almost $100. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Jabari for recommending the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn’t for the Best Buy in North Avenue in Chicago, I would have never chose the Best Buy membership. This is a great option to explore and to gain in buying an electronics. Thank you so much Jahari the best experience I’ve ever had in the store. Or any store I should say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have something you are looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so easy to work with on helping you fine something you want or if you are having a problem with something you got there all you need to do is fine someone to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use membership for tv purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of great value, and love that im getting some warranty on my recent purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't think of a better deal than this one paired with a Best Buy credit card. You truly save so much money, and the price drop refund protection is so incredible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Another BB ripoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. This is not worth it. This membership has removed deals that it had previously, Additionally, I've found no prices in this membership that Amazon didn't have. The "drops" are few and far between and even then they're so niche that I highly doubt you'd get more than 1 or 2 items a year that might interest you and even then the savings are miniscule. My first order with Best Buy Plus said that it would be one-day shipping. I understand that, during the holidays, there can be shipping delays. However, a shipping label was created but nothing happened which usually means that the order has stalled in the warehouse. After 3 days of checking tracking, I finally contacted BB support who said that the order could not be cancelled and that it would be arriving almost a full 2 weeks after I purchased it. The very same day the order changed from preparing to "shipped" and said that it would arrive the next day. The next day, the package arrived. When I pulled the items out of the box, the iPad had very clear signs of tampering and it looked like someone had tried to break the corner of the box to remove the item. If you haven't been following BB for the recent years, they've made some adjustments with their new CEO that prioritize their profits and bottom-line rather than creating a business that runs well and treats customers with respect. My Best Buy Plus and Total are transparently a ripoff designed the make customers pay for deals and temporary certificates that expire in 30 days - just enough time for the regular consumer to forget about them and not use them. The previous MyBestBuy program was superior but didn't make the shareholders happy enough. Don't give BB money for a service we used to have for free. I know I regret buying it even if they were offering $25 off the $50 membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for this leaving this review. We're sad to hear about your experience as a My Best Buy Plus™ member, as I know it's important to get the most out of your membership. It's also concerning to learn about the shipping situation you encountered and the condition your iPad was in when it was delivered. This is never what we want for our customers. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean the deals and rewards you get make up for the price of this and then some. If you buy tech even somewhat often, this is well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great value for the perks you get, especially if you are a frequent Best Buy shopper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always skeptical, however, this is wonderful!!! I was able to purchase something I needed for school with my rewards and I was also able to get assistance through support with ease. Thank you!

    I would recommend this to a friend