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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40424 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 40,424 reviews
  • Rated 5 out of 5 stars

    Go Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been knowledgeable and got our stuff running with a minimum of fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I have bought IWatch pro which was damaged by FedEx during transportation I went to Best Buy at Roseville where I do reside I shared my problem with site manager she was so professional and skillful and treated me professionally and got my iwatch pro with in half an hour. Not because I got my watch but for the way treated me I gave 5 stars rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sale person was initially reluctant to help me. Second sales person was pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a little pricey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of good deals are provided. Ease of use with the card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth transaction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the experience i had. The product that i want is in the store and every process is smooth. The geek squad are excellent. It was done so quick. They offer best buy cards for easy transaction. My husband will definetely use it again soon. It was totally awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while I needed it and you get money back if things go on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great and having the geek squad is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to Pass up Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiving a $50 gift card for purchasing a $49.99 + tax service that includes coupons to earn gift certificates is a no brainer. Two thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will definitely sign up again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have it for long but they always gave me great service. I never had any issues and i loved the perks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sloid, and was worth the cost. saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say that this membership saved me a lot of trouble. Bought a product that I loved at first only to discover a month or so later that is has a huge fault that ended up making the product essentially unusable. With the extended return policy offered by the membership I was able to return it no problem and it saved me tons of time potentially dealing with warranty shananigans.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's not the most useful so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would matter more if I purchased electronics regularly. For someone who primarily uses this for accessories, toys, and collectibles, this hasn't been super helpful. I haven't gotten early or priority access to anything that I buy regularly; there usually isn't a discount using this either. I'll hold onto it for a year to see if it changes, but it doesn't look like I will be renewing this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gives me more flexible with my purchase. I think it worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has more than paid for itself. I received almost $200 back with their price match guarantee from the purchase of my new MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kinda handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly has been alot more useful than i thought it would be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy, fast, nice staff, everything is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy, fast, nice staff, everything is great easy, fast, nice staff, everything is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quintessential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this membership is almost a necessity to shopping at Best Buy now — especially for larger purchases. You want that peace of mind, and the access to deals is gravy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love my Best Buy membership it’s just like my sams club membership. It has all the rewards and perks you can think of. When you have the membership you can use the geek squad, you can also have a Best Buy card and make payments on the items you want to buy now but don’t want to spend all the money right away due to having bills like I do. Personally I would tell anyone to do the membership seeing as it’s only $50 but it is totally worth it in the end!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership. I love the price match that it gives you and is also comes with the geek squad. I really love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money if you're a regular user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the deals, including early access to Black Friday/ Cyber Monday, have closed to paid for themselves and I've only had it a couple months. Definitely recommend if you're doing some upgrading of home appliances (big and small) and tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG you guys are persistent! THE HEAD PHONES ARE GREAT!! I only recently started using them and I rated them 4 of 5 stars because sometimes they cut in and out even after they have been completely charged.

    I would recommend this to a friend