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Customer reviews

Rating 4.2 out of 5 stars with 40426 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 40,426 reviews
  • Rated 3 out of 5 stars

    Not Terrible - Not Great Either.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free shipping and extended warranty may be the only advantage here, but $50 a year for those needs probably wont be enough to justify the service for most. I barely notice the exclusive price changes, and locking those behind a pay wall wouldn't motivate me to sign up. Tok many subscriptions these days and this is certainly one I wouldn't renew unless i knew i was making a significant purchase. Honestly, this may have just not been for me. I would compare your savings over a long run before commiting to subscribing cause the perks arent that beneficial in my opinion. At least GameStop's Pro Membership has a perk of 5 dollars a month that essentially will pay for itself. Just my thoughts.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Also, our memberships offer many benefits and perks that you can take advantage of! You can definitely see the savings and benefits add up. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very knowledgeable staff. Helped us decide which product to purchase and some additional accessories as well. Very pleased

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Members benefits rock

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Membership is the best to get that extra value at Best Buy. Like the members prices are crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good idea to get if you plan to make multiple purchases. I have saved more money than I expected with membership prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still trying to figure it out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the membership to take advantage of a deal. I'm not sure of what other benefits I get. I'm hoping members get a lot more offering, especially for Black Friday. Can't say it's bad, but I don't get a lot of notifications of special events for members.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for suggesting membership!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really is a plus! Thank you for suggesting it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok so long as you save more than you pay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine for additional discounts, so long as you save more than you pay. Not sure why they stopped providing points on purchases though. The small discounts that would yield weee a nice perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , great customer service.The employees are polite, attentive, and help you order what you are looking for if they don't have it in the store. The prices are reasonable, although I would like that they had more offers. The quality is excellent. Thanks to my favorite storeBestbuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership my best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt really see any benefits and couldn't use the credit because I had to make a purchase to get it. Additionally, we put a $150 deposit on a washer/dryer that was never credited back to us. I had to go through CA unclaimed funds to get it, paying $15 for a notarized signature. Such a joke.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for reaching out and sharing this experience with us. Your My Best Buy Plus™ provides you with access to an extended 60-day return period, free standard and 2-day shipping, and access to member exclusive sales events. We would be happy to review the concerns you have regarding the delivery of your recent washer and dryer. Please privately message us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy) so we can better assist you. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day return window alone makes this completely worth it. Also, with the plus member discounts, it essentially pays for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fist Year as a BestBuy Plus member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value at a good price, got an extra discount on a device in offer, extra $100, the membership was $50 for a year so in reality we got an extra $50 in discount and the membership for a year, some good discounts in gear every now and then as a plus member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We really like our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides access to Geek Squad. Value added!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down Geek squad protection is totally worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly actually worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really only got the membership for the price protection on an electronic I bought, but have found it is a great benefit over time. Best Buy has some of the fastest shipping of vendor and we have been pleased with everything from electronics to appliances and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus is well worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus is a great program. I was able to receive a price match on my purchase two weeks after the items were delivered, and I've taken advantage of a few of the member's only special pricing offers. This program is well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air and IPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality ease of use the guys that helped me decide which to buy made the process friendlier they deserve a rise. ; p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pizzahut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was really amazing. That young man definitely made me happy at the end of the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for all my products and services that I buy from best buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Watch out for memberships!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership along with a headphones brand new. I had to return the headphones was not the right product when I returned it they never returned my membership that I purchased with it. I went to Best Buy another day and asked somebody else at work there. It looked like a supervisor and he gave me a man’s card business card for Best Buy employee to call. I think he was not very helpful. He seemed very stressed and did not explain why I needed a call this guy and he could not issue me a refund at that moment very disappointed in Best Buy service.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Sorry to hear your headphones didn't work out for you. We would be happy to provide more information and support with your membership. Can you please reach out to us on the following platforms? Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    MarvelFan4Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership! There are too many bonuses to this to mention, but here are a few. We get items at a better price, we get great bonuses by reviewing our products, we can return at store, we can get 90% of our deliveries free, and get to pre order products months in advance to get ours on hold with our BB CC. These are a few of my favs that make me never want to leave BB. This is a benefit that not only saves money but better service.

    I would recommend this to a friend