Customer Ratings & Reviews

I love my membership! There are too many bonuses to this to mention, but here are a few. We get items at a better price, we get great bonuses by reviewing our products, we can return at store, we can get 90% of our deliveries free, and get to pre order products months in advance to get ours on hold with our BB CC. These are a few of my favs that make me never want to leave BB. This is a benefit that not only saves money but better service.

I purchased this membership along with a headphones brand new. I had to return the headphones was not the right product when I returned it they never returned my membership that I purchased with it. I went to Best Buy another day and asked somebody else at work there. It looked like a supervisor and he gave me a man’s card business card for Best Buy employee to call. I think he was not very helpful. He seemed very stressed and did not explain why I needed a call this guy and he could not issue me a refund at that moment very disappointed in Best Buy service.

Overall, the membership has a great value, especially the extension of the return window for some purchase. If you buy a lot of stuffs at BestBuy, I Totally recommend.

The membership was totally worth it! I purchased a set of headphones for my son that broke down after two months, and received a new set as replacement, no questions asked!

I had a decent experience with best buy so far the only thing I would have liked would have been a quicker time for a manager override but otherwise great service and wonderful employees

Great mini fridge! Fits perfectly where I needed it. Works great too!

It's very useful for any purchase, it arrives quickly and with the latest features.

this membership is a real value. You get really good discounts on some stuff that I need.

Great experience. The membership plus is a great opportunity to purchase items at a bargain. The washer/dryer combo I purchase is one that I benefited with this membership.

This memberships is a great value to have with good discounts on for products you want to buy

This was the best purchase to be able to have peace if mind that best buy has my back in case if issues with any purchases plus the member discounts are amazinh

At the suggestion of the salesman, we purchased our membership when we bought our Samsung Smart TV. He explained how the membership worked, how we could cancel anytime. A few weeks later when the TV went on sale, I returned with the receipt and was credited over $300. No questions asked.

My Best Buy Total Membership has been very beneficial. Living in the country and having Geek Sqaud assistance resolving computer issues on my computer home screen means everything.

Service with a smile and great quality and cost along with service was totally appreciated for my visit and purchases...

The membership has saved me money since I've had it. It is well worth it if you buy from best buy often, which I do.

Got almost $30 back in rewards through the year. Extended refund time is a nice perk.

Totally worth it. A must have if you shop at Best Buy!

Well, it saved me $50 on my purchase, which was the price of the annual subscription; but I miss the "tiered" versions before, where it was based on the amount you bought, vs having to pay an annual fee

My refrigerator broke down within three weeks of delivery. I used my membership and received a new one

This membership is a great deal, for 50 dollars a year you just can’t beat it. Geek squad is just one of the benefits you receive