Customer Ratings & Reviews

Great! Saved me a lot of money on my refrigerator. I also appreciate the extended warranty it adds on.

Better than expected! Great color, great sound, great picture! Best Buy delivered on time, in damaged!

Okay so I got this in order to get $25 back off of every 250 I spent on an iPad so it pretty much paid for itself then I canceled it and got my $45 back

Made buying things or comparing prices really easy.

We used this the first year and it was great but since we didn’t have anything big coming up to buy we cancelled it.

I put my experience purchasing the TV from Best Buy in city of Colma was awesome and I like the agent who help me Mitch

no review at this time because i have returned the item. :)

The customer service team was excellent very knowledgeable on the product and very easy to work with. Which made my experience that day so much better. Always preferred Best Buy because of their strong tech support and Brand recognition.

My favorite perk of the My Best Buy plus membership are the sweet early access deals available on the app! Plus cool discounts on other purchase add-ons like device protection and geek squad assistance. The value provided by the membership far exceeds the cheap yearly cost.

I bought a laptop and the membership to get a discount on the laptop. I was supposed to get 2 $25 reward certificates due to the membership. I received them, and then tried to make purchases using them within the 1 month promotional period. One of them correctly went through, but the item the second certificate was supposed to apply to, Best Buy cancelled the order because they didn’t have it in stock. That’s fine, I’ll order something else, but the credits just said pending and hadn’t been returned to me after a week. I contact support (within the promotional period) and they assure me they’ll be returned within 5 days. I explicitly ask if they’ll go through because 5 days from now wouldn’t be within the promotional period. They assure me they will. Of course they don’t, so I contact support again a few weeks later. They redirect me to rewards, say they’ll fix it, and then assure me that they’ll send me an email within 48 hours to update me. No email update. I left every conversation with support feeling positive, like I was being helped, but then all the promises were empty and nothing was ever actually fixed. I’ve wasted too much time on the phone and online with the support chat, where I literally saved the chat transcripts that promised resolution. I will not be renewing this membership. Rewards only save me money if I can actually use them.

There is some good savings involved so long as your loyal to Best Buy in tech purchases. The Nintendo Switch 3 for 2 is what initually sold me on the membership, is this an “everyday deal”? Its maked that it is but who really knows. Also the “MyMembership” special pricing is very unpredictable as it could be gone at any moment. So i guess If you see a good price get it now. It would be helpful if we knew details on pricing. For example if something goes on sale (to everyone) Best Buy will do away with the special membership pricing. I think thats really lame. There should be an extra savings for members on top of the sale. If Best Buy’s goal is membership retention that will go a LONG way.

the people helping me decide which ipad i wanted was a great help. I'm very satisfied with my decision.

This membership is a real value. I get to know about member only sales and savings! I love the feature that lets you know what will be dropping in the days ahead, so you don't have to worry about missing that special item you have been waiting to go on sale! I don't know why more people don't take advantage of Best Buy Plus Membership...they are missing out!

I wasn't sure about getting the membership but it has been pretty good.

So far been happy with the perks. Team in Albany NY are the best!

Being able to save money on purchases and have an extended window for returns adds so much flexibility and value to my life. Having a local store to pick up from and return to makes it even easier and more convenient. Thanks Best Buy!

I enjoy having an extended return date on items, as well as member discounts when they are available.

Overly satisfied with the quantity of this purchase

Everything went great & I enjoyed my purchase from Best Buy:)

It’s great glad we purchased it. Was very convenient